Customer Service Advisor
Company: Wilkins RV
Location: Churchville
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Company: Wilkins Recreational
Vehicles Job Title: Service Advisor We believe talent makes a
difference! Join an award-winning team offering excellent earning
potential along with opportunities for growth, including a
leadership team that appreciates your drive, skills and ability.
We're looking for employees who can make a difference, because we
believe an innovative team can accomplish anything. Salary Range:
$50,000.00 - $80,000.00 (commensurate with experience). Eligible
for bonus program. Benefits: Medical, Dental, and Vision Insurance
with multiple options. 401K and Employer Matching Program PTO/Sick
Time Voluntary Benefit Program Employee Referral Program Employee
Discount RV Borrowing Program Job Description: Oversees the entire
customer service experience from the point of setting the
appointment to finalizing of the customer bill. Greets,
establishes, and maintains a positive rapport with customers,
Assists customers in determining needs; promotes our products,
accordingly, Estimates cost of repair and prepares itemized service
order, Initiates service orders, secures customer’s signature, and
closes when completed, Develops a keen understanding of all of our
products and services, Understands effective service sales
processes and actively seeks sales opportunities, Maintains good
communication with customer and follows up after work is completed
to ensure satisfaction, Understands customer’s needs, committed to
exceed customer expectations every day, Complies with all company
policies and procedures. Job Requirements: A minimum of 2 years’
experience in a customer service role is preferred but not
required, Motivated individual who enjoys working in a fast-paced
environment, Professional appearance, Strong communication skills,
Positive attitude, Strong work ethic, Professional conduct. We are
the 1 RV Dealer in New York State! Wilkins RV facilities are
centrally located and proudly serve the cities of Bath, Elmira,
Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York
and Northern Pennsylvania. Powered by JazzHR iI7IQ8NdWJ
Keywords: Wilkins RV, Rochester , Customer Service Advisor, Customer Service & Call Center , Churchville, New York
