HOUSING ASSOCIATE
Company: Catholic Charities Family and Community Services
Location: Rochester
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Description: We are Hiring! Job
Posting: Housing Associate Location: Rochester, NY Department:
Housing & Stabilization Services Employment Type: Per Diem
Schedule: Various Salary: $19.25-19.75 As a regional agency of
Catholic Charities of the Diocese of Rochester, Catholic Charities
Family and Community Services (CCFCS) has been serving our
community for over 100 years. We walk with people when they are at
their most vulnerable as they journey toward independence to reach
their full human potential, advocate for those in need throughout
all stages of life; and work in partnership with faith communities
of all denominations and those who are committed to addressing
local needs. If you’re looking for an opportunity to express and
explore your passion for helping others, then join a team that
truly makes a difference DAILY, in people's lives. Don't miss out
on being a part of something special! General Description Under
general supervision, it establishes and maintains a safe and
supportive environment for staff and residents of shelter for
individuals. Effectively supports ongoing and collaborative
communication amongst all program staff and is responsible for
ensuring a trauma informed care environment. Effectively supports
ongoing and collaborative communication amongst all program staff
and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities • Oversees operation of the
residence • Conducts intakes for individuals entering the
residence. • Acts as liaison with other community service
providers/referral sources. • Provides information and referral
service for telephone inquiries. • In absence of a cook, supervises
preparation of meals by residents to assure sanitation &
nutritional standards are met. • Provides crisis intervention and
conflict management to residents. • Maintains record-keeping
responsibilities including client census and database system. •
Notifies Residence Manager of any emergency situations immediately.
• Assists with providing support and direction for both clients and
volunteers engaged in program activities. • Thoroughly completes
incident reports within one hour of the occurrence of the incident;
all pertinent information must be included such as client
behaviors, observations, correct identification of all involved
parties, and must include documentation of the proper
notifications. • Thoroughly document any shift or client
observations/activities as outlined by communication log
procedures. • Ensure that all clients meet with the onsite medical
providers to ensure that clients are free of any health problems
that may be a potential risk to other clients and staff. • Monitors
facility and activities of the residents to ensure safety and
location of all residents • Conducts hourly rounds, inspections,
and overnight visual checks (if working the overnight shift) to
ensure presence of residents. • Reports to Residence Manager any
serious incidents or violations. • Visually verify presence of all
clients as well as ensuring accurate documentation of the presence
of all residents by completing sign in/out sheets. • Assists
Residence Manager when needed. • Engages security system to always
provide safety and security of the premises. • In the event of
client discharge, staff notifies Residence Manager and or Program
Manager and Department Director. • Maintains safety and
organization cleanliness of residence during shift. • Performs
laundry, room preparation, and housekeeping tasks, if needed •
Conducts monthly fire drills. • Carries out emergency procedures to
ensure safety of residents and staff when required. • Participates
in relevant Agency meetings and/or trainings • Actively pursues
development of professional competencies related to job performance
through reading, supervision, in-service training and attendance at
conferences and workshops. • Awareness and active support of the
Agency's Mission, Vision, Values and Strategic Plan. Including, but
not limited to, supporting the Agency's Core Competency initiatives
of being Collaborative and Community Focused, Innovative and
Entrepreneurial, and Culturally Competent and Diverse •
Participates in relevant Agency meetings and/or trainings •
Actively pursues development of professional competencies related
to job performance through reading, supervision, in-service
training and attendance at conferences and workshops. • Awareness
and active support of the Agency's Mission, Vision, Values and
Strategic Plan. Including, but not limited to, supporting the
Agency's Core Competency initiatives of being Collaborative and
Community Focused, Innovative and Entrepreneurial, and Culturally
Competent and Diverse • Other duties as assigned Requirements:
Qualifications Education: Associate degree in Human Services or
related field preferred. Equivalent combination of education and
experience will be considered. Credentials: Valid and clean NYS
Driver’s License. Experience: Two years of experience in the human
services field, crisis intervention, residential setting, or
emergency services. Knowledge of homeless client issues preferred.
Experience with conflict resolution techniques preferred. Top
Benefits and Perks: • Competitive salary and 403b retirement plan •
Generous time off package and work-life balance • Comprehensive
benefits package • Supportive and collaborative environment •
Opportunities for growth and development • Intrinsic reward of
truly making a difference in people's lives Join us and help make a
positive impact on our community! Catholic Charities is committed
to leveraging the talent of a diverse workforce to create great
opportunities for our agency and our people. EOE/AA
Disability/Vet
Keywords: Catholic Charities Family and Community Services, Rochester , HOUSING ASSOCIATE, Social Services , Rochester, New York
