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Lead Inside Sales Specialist- Core and Main

Company: Core and Main
Location: Rochester
Posted on: July 12, 2019

Job Description:

Lead Inside Sales Specialist- Core and Main Company Overview About Core & MainCore & Main () is one of North America s largest distributors of water, sewer, storm, fusible piping and fire protection infrastructure products that serves the needs of both contractors and municipalities in all aspects of the water, wastewater, clean water, landfill, energy, and fire protection industries. Core & Main operates more than 246 branches serving North America, the Caribbean and international markets. The company provides localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. Job Description & Qualifications Job SummaryResponsible for the direct support of Outside Sales associates and their success. Support the full sales process from open to close for select accounts. Serve as a leader in the Inside Sales function providing industry expertise and advanced product knowledge. Mentor branch associates and exemplify strong customer service and sales excellence. Major Tasks, Responsibilities and Key AccountabilitiesMaintains the sales process from open to close for select Outside Sales accounts; keeps all outsides sales staff informed about business activity that has transpired within accounts.Prospects for new sales opportunities; directs the generation of leads via outbound calling and emailing.Serves as a mentor; trains and assists in the development of Inside Sales associates.Assists branch associates in resolving complex problems associated with customer service, product availability, price, product warranty, and product delivery.Creates purchase orders using line disposition. Follows up on all sales orders, back orders, and special orders to ensure full shipment. Reviews the Back Order Report daily and expedites any pending back orders.Researches and prepares sales orders and quotes for customers and outside sales staff according to the specifications and information provided. Provides customers and outside sales staff with reliable information regarding product specifications, product suitability, pricing, and availability.Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.Performs estimating, take-off, proposal, and project management duties as necessary.Nature and ScopeMay modify processes to resolve situations.Under limited supervision, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by supervisor or direct \"customers\" of the process.Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees professional development but does not have hiring/firing authority.Work EnvironmentMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Typically requires overnight travel less than 10% of the time.Minimum QualificationsMust be eighteen years of ageMust pass the Drug TestMust pass the Background CheckMust pass pre-employment tests if applicableEducation and ExperienceTechnical certification or associate degree may be required in some areas. Generally 5-7 years of experience in related area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications5-7 years of experience selling in an inside sales environment.Demonstrated experience working with customers and leading others.Experience with inventory sales.Bachelor's degree preferred. Associated topics: agent, dealer, inbound, inside sales, inside sales representative, marketing, outbound, phone, sales representative, telemarketer

Keywords: Core and Main, Rochester , Lead Inside Sales Specialist- Core and Main, Sales , Rochester, New York

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