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Customer Service Representative (Independence Title)

Company: Anywhere Real Estate
Location: Rochester
Posted on: June 11, 2024

Job Description:

Independence Title in Austin, Texas, a wholly owned subsidiary of Anywhere Integrated Services, is seeking a Customer Service Representative. Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.

The Customer Service Representative is responsible for:

Processing customer service email requests for internal and external customers

Researching properties in multiple counties in Texas for various recorded documents

Researching and production of various non-title insurance reports including Nothing Further Certificates, Property Reports, Zoning reports, etc.

Communicating by email and/or phone with customers regarding their requests

Prioritizing each request based on urgency of customer's needs

Support production of additional products as needed

Truly Remarkable Service:

We are looking for a well-organized person with a good attitude and great customer service skills

Must have strong attention to detail and strong computer skills

Must have good time management skills

Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees

Benefits:

On a personal and professional level, here's just part of what you'll enjoy:

Career growth opportunities

Training and Development

Medical/Dental/Vision

Paid Holidays and Vacation

401(k) Matching Program

Corporate Discounts

Employee Assistance Program

Tuition Reimbursement

Adoption Reimbursement

Qualifications:

A High School diploma or equivalent is required

Minimum of four years title examination experience. Acreage and commercial knowledge a plus

Austin property research experience. Dallas, Houston, and San Antonio property research experience preferred, but not required

Data Trace and Title Data plant knowledge a plus

Knowledge of Real Estate documents

Microsoft Suite proficient

Independence Title offers the very best in title services, business tools and brainpower, with clear focus on our employees and customers, where we all stand on the same ground together. We take pride in standing apart from our competitors by keeping jobs local, believing that the best way to provide our customers with comprehensive information on property is by standing side-by-side with them on the ground in Texas. Headquartered in Central Texas, with over 70 branch locations to serve you. We can handle transactions on property in any county in Texas and are licensed directly in Atascosa, Bastrop, Bell, Bexar, Blanco, Brazoria, Brazos, Burleson, Burnet, Caldwell, Chambers, Collin, Comal, Dallas, Denton, El Paso, Ellis, Fort Bend, Galveston, Grayson, Guadalupe, Harris, Hays, Hunt, Jefferson, Johnson, Kaufman, Kendall, Lampasas, Lee, Liberty, Llano, McLennan, Medina, Montgomery, Nueces, Parker, Rockwall, San Patricio, Tarrant, Travis, Walker, Waller, Washington, Williamson, and Wise counties. Independence Title is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone's next move. Home to some of the most recognized brands in real estate Better Homes and Gardens - Real Estate (https://www.bhgre.com/) , Century 21 - (https://www.century21.com/) , Coldwell Banker - (https://www.coldwellbanker.com/) , Coldwell Banker Commercial - (https://www.cbcworldwide.com/) , Corcoran - (https://www.corcoran.com/) , ERA - (https://www.era.com/) , and Sotheby's International Realty - (https://www.sothebysrealty.com/eng)

The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere Real Estate, diversity fuels success - for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone's next move. We pursue talent - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity - respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base - through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company's diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere%20CSR%20Report%202022.pdf) .

You'll find our commitment to diversity reflected in our achievements:

Recognized as one of the World's Most Ethical Companies since 2011.

Anywhere has also been designated a Great Place to Work since 2019.

Recognized by Fortune as one of America's Most Innovative Companies.

Honored by Forbes as one of the World's Best Employers for Diversity and Top Female Friendly Companies.

With a diverse employee population, we know we will succeed together and move real estate to what's next. We hope you'll join us.

Keywords: Anywhere Real Estate, Rochester , Customer Service Representative (Independence Title), Sales , Rochester, New York

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