Sales Support - Strategic/National Ac

Company: The Judge Group
Location: Rochester
Posted on: May 28, 2023

Job Description:

Location: Rochester, NY
Salary: $26.00 USD Hourly - $29.00 USD Hourly
Description: Our client is currently seeking a Remote Sales Support for a 9+ month contract This job will have the following responsibilities:

• Position supports Sales Reps and acts as their right hand. -
• -The sales rep gets the account and turns it over to Sales Support for maintenance. -
• Review and process paperwork, handle billing, ID cards and communicate (mostly via e-mail) with the customer.
• Knowledge of health insurance benefits is a major plus -
• Need exceptional customer service skills! -
• Must be able resolve problems and complex situations in a calm fashion -
• Responsible for the implementation of new groups, renewals, and conversion of groups to new product lines. -
• -Researches, interprets, and responds to inquiries from internal and external customer -
• Creates and delivers presentations to external customers. ---
• Manages any de-implementations associated with a complex group that terminates from our portfolio when applicable. --- -
• Assures that all account data is maintained on a timely and accurate basis such as initial account setup, benefit books, summaries, contracts, etc. - HOURS: - Mon-Fri, 8a-5p -95% remote but - may need to come onsite periodically for meetings -Reside in Syracuse, Utica or Rochester areas Qualifications & Requirements:
  • High School diploma or equivalent required. Associates Degree in related field preferred. In lieu of degree, 2 years of experience in service or healthcare industries. -
  • Valid NYS Life, Accident and Health license within six months of employment required.
  • Familiarity with NYS and Federal regulations and underwriting policies and all process flows.
  • Strong oral/written communication and customer service skills. -
  • -Strong organizational skills and ability to prioritize, multitask, and work in fast paced environment and remain professional and focused under multiple pressures and demands. -
  • PC skills essential: spreadsheet and word processing applications, database functions and sales force automation software applications. -
  • Physical Requirements: --- Ability to travel within the Health Plan service region as necessary to offer support for on-site visits to groups/brokers, open enrollments, training, and/or off-site meetings. -
  • -LAH certification preferred but not required. Please send resume to Kristen Hawkinskhawkins@judge.comThank you
    Contact:
    This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Rochester , Sales Support - Strategic/National Ac, Sales , Rochester, New York