Residential Mortgage Assistant Sales Manager
Company: M&T Bank
Location: Rochester
Posted on: June 25, 2022
Job Description:
Overview:Assist, support, and respond to requests and directives
from the Residential Mortgage Sales Manager. Must adhere to the
requirements of federal registration under the SAFE Act. Primary
Responsibilities:
- Assist, support, and respond to requests and directives from
the Residential Mortgage Sales Manager.
- Manage the training process for the Loan Counselors including
program development and on-going coaching/mentoring and problem
resolution.
- Promote the Bank's image in the marketplace through
participation in various community events.
- Assist in the coordination and presentation of marketing
materials.
- Respond to customer inquiries and complaints.
- Participate in weekly management support team meetings and
follow up on any issues that need to be addressed.
- Keep abreast of changes and trends related to responsibilities
of Loan Counselors.
- Assist in the usual managerial authority concerning staffing,
performance appraisals, promotions, hiring, and terminations.
- Adhere to applicable compliance/operational risk controls in
accordance with Company or regulatory standards and policies.
- Promote an environment that supports diversity and reflects the
M&T Bank brand.
- Maintain M&T internal control standards, including timely
implementation of internal and external audit points together with
any issues raised by external regulators as applicable.
- Complete other related duties as assigned. Scope of
Responsibilities:This position assists the Residential Mortgage
Sales Manager and has a sound working knowledge of the Sales
Manager's responsibilities in order to act as a back-up.Responsible
for establishing and maintaining federal registration requirements
outlined in the SAFE Act. Education and Experience
Required:Bachelor's degree and 3 years Residential Mortgage
experience,OR in lieu of a degree,A combined minimum of 7 years
higher education and/or work experience including a minimum of 3
years Residential Mortgage experience 2 years supervisory
experienceGeneral knowledge of personal computers and software.
Education and Experience Preferred:Excellent oral and written
communication skills.Ability to interact with all levels of
personnel.Strong interpersonal ability.LocationRochester, New York,
United States of America
Keywords: M&T Bank, Rochester , Residential Mortgage Assistant Sales Manager, Sales , Rochester, New York
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