Sales Agent
Company: Allstate
Location: Rochester
Posted on: January 7, 2021
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Job Description:
About CSLWith operations in 35+ nations and -27,000 employees
worldwide, CSL is driven to develop and deliver a broad range of
lifesaving therapies to treat disorders such as hemophilia and
primary immune deficiencies, and vaccines to prevent influenza. Our
therapies are also used in cardiac surgery, organ transplantation
and burn treatment.CSL is the parent company of CSL Behring and
Seqirus. CSL Behring is a global leader in the protein
biotherapeutics industry, focused on bringing to market
biotherapies used to treat serious and often rare conditions. CSL
Behring operates CSL Plasma, one of the world''s largest collectors
of human plasma, which is used to create CSL''s therapies. Seqirus
is one of the largest influenza vaccine companies in the world and
is a transcontinental partner in pandemic preparedness and a major
contributor to the prevention and control of influenza globally.We
invite you to take a look at the many career possibilities
available around the globe and consider building your promising
future at CSL by becoming a member of our team!Job DescriptionJob
Description Summary Ability to relocate within the states of
Arizona, Colorado, New Mexico or Utah is REQUIRED after training is
completed. Relocation assistance provided. Please note: This is a
management trainee role. If hired, you will be in this position for
approximately 6 to 7 months with the expectation that you will
relocate with a promotion to an open Assistant Manager position. We
have over 240+ centers across the country. In addition, you will be
required to travel to our Pinellas Park, FL and/or Las Vegas, NV
training sites for approximately 5 weeks, typically 1-2 weeks at a
time. All candidates must be open to relocation (a company
relocation program is included). You are encouraged to begin
considering openings approximately 6 months after starting your
training. After completion of training, travel will likely be
required until you have secured an Assistant Manager position. If
you have not applied and been promoted to an Assistant Manager
position within a maximum of 9 months, CSL Plasma may assign you to
a location with the requirement to relocate. Failure to relocate or
failure to complete the training program successfully as scheduled
may result in demotion or termination, at CSL Plasma''s sole
discretion.Job DescriptionResponsibilities:1. Collaborate with
Center Management to ensure the day-to-day activities of Center
operations are compliant with Standard Operating Procedures
(SOP''s) and applicable federal and local regulations.2. Learn and
understand all Center financial responsibilities including annual
budgets and monthly financial analysis. Collaborate with Center
Management in collecting and analyzing KPI''s to support continuous
improvement and meet Center established production goals. Learn to
collect and analyze data to maintain and improve Center quality,
efficiency and profitability.3. Assist Center Management in
ensuring Center is ''inspection ready'' at all times and customer
requirements meet the safety of donors and employees including
compliance with Occupational Safety and Health Administration
(OSHA) and Environmental Health and Safety (EHS) regulations.4.
Learn and understand Company SOP''s and applicable federal and
local regulations, develop capabilities in performing nearly all
staff tasks and duties at a proficiency level adequate for training
and critiquing employees in the performance of those tasks and
duties.5. Develop skills to manage Center staff, including
assisting Center Management with recruiting of staff, interviewing
and selection of staff, and training of staff. Participate as
witness when Center Management delivers staff counseling, including
corrective actions and terminations, 45/90 day reviews and year-end
performance appraisals.6. Work with Management to understand
efficient donor flow throughout the Center, identify problem areas,
and advise Management of ER issues or escalated donor issues.7.
Under the supervision of the Assistant Quality Manager and/or ADOQ,
participate in audits, investigations and deviations to determine
root cause, correction/preventive actions and effectiveness checks.
Make recommendations for remedial actions to resolve audit
observations and other non-compliance issues or deficiencies.8.
Collaborates with Assistant Quality Manager and/or ADOQ to develop
quality programs in order to streamline center processes while
maintaining compliance and quality.9. Maintain a clean, efficient
work environment. Learn inventory requirements; occasionally walk
through facility to ensure operating supplies and inventory are
available.10. Ensure accurate recording of donor data in the
electronic donor information management system as outlined in the
SOPs.11. Familiarize with all marketing and advertising to ensure
programs effectively deliver desired results. Make recommendations
to Center Management as needed to improve effectiveness.12. Develop
excellent customer service skills. Provide a model of good customer
service to employees. Communicate openly to customers. Learn to
effectively resolve customer complaints and concerns.13. Must be
able to complete leadership development program and be able to
relocate within 6-7 months.14. May be cross-trained in other areas
to meet the needs of the business.15. Maintain confidentiality of
all staff, donor and center information.16. Perform other duties,
as assigned, to support business needs.17. A fully trained
Management trainee who has completed all of their technical and
leadership training may provide Quality coverage.Education*
Bachelor''s degree preferred* Equivalent combination of education
and professional work experience requiredExperience* If no degree,
must have equivalent combination of education and professional work
experience, including a minimum of 1-year supervisory, leadership
experience responsible for overseeing the activities of
others.Additional Skills * Maintain company Technical Training
certification* Knowledge of ever-changing and complex government
and industry regulations and ability to monitor compliance with
these regulations* Proficient in English* Bilingual, Spanish a
plusWorking Conditions* Shares information with internal contacts
with common desire to reach a solution* Ability to make decisions
which have moderate impact on immediate work unit* Must be able to
see and speak with customers and observe equipment operation *
Occasionally perform tasks while standing and walking up to 100% of
time* Reach, bend, kneel and have high level of manual dexterity*
Occasionally be required to lift and carry up to 25 pounds* Fast
paced environment with frequent interruptions* Frequently exposed
to hazardous chemicals, extreme temperatures and to blood borne
pathogens* Exposure to human source products and various chemicals
including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach,
germicide solution, etc.* Required to wear Personal Protective
Equipment while performing specific tasks or in certain areas*
Required to work with the public who may be occasionally
dissatisfied* Attention to detail and ability to follow written and
verbal directions required * Frequently required to make and accept
modifications to working processes and procedures as directed by
SOP* Overnight travel required up to 10% of the time#CBby
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Keywords: Allstate, Rochester , Sales Agent, Sales , Rochester, New York
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