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Senior Business Systems Analyst - Rochester

Company: ESL Federal Credit Union
Location: Rochester
Posted on: September 12, 2019

Job Description:

Hours: 40 Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current nd future business needs. Primary Accountability: This position is accountable for the implementation and support of financial systems of moderate to high complexity. Outcomes are expected to be cost effective and fully address business needs. Principle Accountabilities:-- Implement solutions that address business needs.

  • Collaborate with business users to analyze needs and develop clear, specific requirements.
  • Develop a comprehensive set of tasks required to attain the objective.
  • Specifically define and gain agreement to the size of the effort based upon a clear set of user requirements before moving into the design phase. Identify additions to scope that will necessitate adjustment to IT resources or timeline.
  • Configure applications according to business specifications and requirements.
  • Assist technical staff in the design, implementation, and documentation of solutions that are maintainable, comply with standards and meet user requirements.
  • Fully test the business aspects of the solution. Work with the users on acceptance testing of the business and technical aspects of the solution.
  • Implement solutions within agreed upon scope and timeline.-- Supports a strong partnership with internal business units and external vendors.
    • Responsible for effective client interactions that meet or exceed internal service quality targets.
    • Collaborate with vendors to address ESL business needs.
    • Monitor the performance of vendors in addressing ESL business needs.
    • Demonstrate excellent interpersonal, conflict resolution, negotiation, and communication skills.
    • Provide accessibility to business unit clients.
    • Provide support for products and/or applications within their business area of expertise.
    • Understands banking products, services, and supporting business processes.
    • Consult with business users to clarify issues and identify opportunities for future initiatives.
    • Possess awareness and continually sharpen understanding of how technology affects business processes.-- Ensures that the computing environment is stable and available as well as supports business units and custmers at all times.
      • Ensure reliable solutions that meet real time performance expectations and support uptime goals.
      • Schedule changes in accordance with Change Management process and procedures.
      • Proactively engage and work with technical staff in the resolution of production issues within immediate areas of expertise.
      • Accept and provide knowledge transfer on systems that require business support.
      • Work with vendors to address system issues.
      • Provide 24X7 production support as needed.-- Qualifications:
        • Bachelor's Degree in a technical field or equivalent directly related experience that demonstrates use of advanced analytical skills
        • Minimum 5 years of experience in supporting business aspects of application systems.
        • Adept in all aspects of the Software Development Life Cycle including requirements gathering, design, implementation, testing, and support
        • Competency in relational database concepts and SQL
        • Understanding of banking products, services, and supporting business processes and technologies.
        • Demonstrated knowledge of application configuration and packaged software integration
        • Very good analysis and design skills
        • Effective organization, communications, interpersonal, and team building skills
        • Proven ability to multitask and independently manage complex activities
        • Proven ability to follow a predetermined set of standards and process flow

Keywords: ESL Federal Credit Union, Rochester , Senior Business Systems Analyst - Rochester, Professions , Rochester, New York

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