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Content Analyst

Company: Telesoft LLC dba MDSL
Location: Rochester
Posted on: May 27, 2023

Job Description:

Calero, the leading technology expense management solution for complex enterprises, is looking for a detail-oriented Content Analyst in the Rochester or Phoenix location. Reporting to the Content Leader you will monitor and address missing invoices, working with vendors to ensure all invoices are addressed in preparation for go-live. You will also be responsible for resolving issues and escalations regarding media type, media delivery, missing media.

  • Load invoices per client requirements
  • Work with invoice acquisition tool to move invoice feeds from test to production
  • Manage and triage client and vendor communications during the onboarding process
  • Collate and load contracts
  • Set up client communication
    • Bachelor's degree and/or related experience preferred. EXPERIENCE
      • Experience in the following fields is a plus: expense management, payroll, bookkeeping, accounting, mobility SKILLS
        • Excellent customer service skills
        • Attention to detail
        • Agility to fast paced environment
        • Ability to prioritize and manage multiple responsibilities
        • Demonstrates a sense of urgency and ability to meet deadlines
        • Proficiency with Microsoft Excel and Outlook COMPETENCIES
          • Excellent verbal, written, and non-verbal communication skills
          • Lead by example by maintaining strong ethics, values, trust and integrity
          • High emotional intelligence and critical/forward thinking
          • Action oriented, results driven, and ensures accountability
          • Customer Focused
          • Quality decision making
          • Analytical skills
          • Organizational skills and planning/priority setting
          • Excellent ability to work collaboratively and confidentially with all levels in the organization
            Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Keywords: Telesoft LLC dba MDSL, Rochester , Content Analyst, Professions , Rochester, New York

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