Sr. First Line Technician
Company: TalentBurst, Inc.
Posted on: January 26, 2023
Position: Field Service Technician, Req#: 3668
Location: Rochester, NY (100% travel within the territory assigned,
50-75-mile travel range.)
Duration: 6+ -Months Contract to hire
Field Service Technician
What is your goal? Many of our new technicians are looking for an
opportunity to develop their skills and pursue a career with our
nationwide service organization. Our technicians come from all
kinds of backgrounds and experience levels. If you are new to the
role, our training program will give you all the skills needed to
become proficient in servicing our ATM, Point of Sale (POS), and
What is the Role? Our entry-level Field Service Technicians respond
to basic customer requests for equipment issues. Candidates will be
a part of a team and a territory where customer requests will be
assigned throughout the day. You will travel to customer sites
using provided tools and repair kits to resolve the issue. Our
entry-level technicians respond to 5-8 calls per day across their
Climb the Ladder at *** (DN): Are you ready to see how far you can
go? There are opportunities to grow and succeed at DN, and we are
proud when our people achieve more. It shows that so many of our
Field Operations supervisors, managers, and directors started as
Field Techs. They know exactly what it takes to thrive and how best
to support their team, whether onsite backup or being available to
talk through issues. Join our apprenticeship program for support in
moving up with training and experience. Build a strong foundation
for a career that progresses as you do.
The benefits are clear: Once you successfully complete the 90-day
apprenticeship program and are hired as a DN employee, you will be
provided with a company car, uniform clothing, industry-leading
retirement savings and 401(k) plans, comprehensive healthcare
insurance options, dental and vision plans, flexible spending,
family leave and paid training and time off - we offer tuition
reimbursement, employee discounts, and a selection of other
programs to support team members and their families.
Proposed workdays and times: Monday - Friday 8:30 - 5:00 pm with
rotating evenings and weekends. Training hours may differ.
***Subject to change with some variation of possible rotation,
weekends, nights, OT. Approx. 50-75-mile travel range.
Primary work location Rochester, NY. 100% travel within the
Physical & Technical Requirements: This is a physical job, so you
must have the ability to do the following:
--- Ability to lift 50 pounds and work in close quarters within and
around the equipment.
--- Familiarity with computer operating systems and a variety of
consumer communications devices, such as smartphones.
--- 2-3 years of service experience
--- A valid driver's license with a satisfactory driving record
within company-required standards.
--- Travel to and from assigned territories and company facilities,
including during inclement weather is essential.
--- Ability to successfully pass background and drug testing
--- Reliable transportation during the first 90 days of the
In the Field: Every day brings something different, so Field Techs
should be comfortable in a lot of different settings, for
--- Inside banks and retail establishments
--- Outside in all weather conditions, possibly for extended
periods of time.
--- Consistent and punctual attendance. The ability to work
overtime, weekends, second shifts, or participate in an on-call
rotation when scheduled
--- Out-of-the-box thinkers. You must be able to work with little
supervision and can apply common sense, experience, and theory to
solving and decision-making.
Who you are matters here - we're committed to growing a workforce
that reflects our communities and providing equal opportunities for
employment and advancement.
Keywords: TalentBurst, Inc., Rochester , Sr. First Line Technician, Professions , Rochester, New York
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