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Sr. IT/Network Support

Company: Imagine Staffing Technology
Location: Rochester
Posted on: November 11, 2019

Job Description:

RESPONSIBILITIES:

  • Manage information technology and computer systems including server hardware, software, and operating systems.
  • Oversees the daily performance of the Information Technology department.
  • Escalation path for all technology issues.
  • Audit systems and assess their outcomes.
  • Oversee local network implementation of the firm-wide standard.
  • Implements and maintains anti-virus, personal firewall, backup, archiving and other IT standards.
  • Monitors and maintains WAN and LAN performance and saturation. Escalates problems as required.
  • Responsible for network operations and procedures, ensuring policies and procedures are in place.
  • Completes projects by coordinating resources and timetables with user departments and data centers.
  • Overseeing and maintaining all computer networks, maintenance, and upgrading of all computer technology, keeping network and computer systems up-to-date and secure.
  • Responsible for the overall reliability and quality of IP Phone systems.
  • Responsible for managing and enforcing acceptable use of peripheral equipment.
    REQUIREMENTS:
    • Bachelor's degree in computer science or equivalent in education and experience required.
    • 5+ years' work experience in an IT-related field.
    • A firm grasp on IT infrastructure and operations best practices.
    • Advanced knowledge of PC, server and network technologies.
    • Advanced knowledge of Microsoft based networking protocols.
    • Excellent working knowledge and hands-on experience of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
    • Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
    • Excellent project management skills and a strong ability to prioritize.
    • Experience with voice and data telecommunications systems.
    • Experience with remote access technologies for support and office connectivity.
    • Ability to communicate effectively regarding technical matters, both verbally and in writing.

Keywords: Imagine Staffing Technology, Rochester , Sr. IT/Network Support, Other , Rochester, New York

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