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Customer Experience Specialist, Seasonal

Company: Best Buy
Location: Rochester
Posted on: November 9, 2019

Job Description:

About the Job Job Description As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist, you will be responsible for creating an engaging, fun, and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology. Key Responsibilities: - Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying - making sure every customer goes away feeling excited about the next step in their technology journey. - Accurately processes transactions associated with both in-store purchases and online order pick-ups. - Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience. - Stays up to date on Best Buy products and in-store service offerings and provides complete solutions to customers during each transaction. - Maintains a clean, well-stocked and inviting store appearance in all areas. - Receive and organize online orders for efficient customer pick-up. Basic Qualifications: - Ability to work successfully as part of a team - Ability to work a flexible schedule inclusive of holidays, nights and weekends - Strong ability to prioritize and multi-task in a fast-paced environment Preferred Qualifications: - Prior experience working in customer service, sales or related fields

Keywords: Best Buy, Rochester , Customer Experience Specialist, Seasonal, Other , Rochester, New York

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