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PIA Account Representative

Company: Paychex
Location: Rochester
Posted on: July 14, 2019

Job Description:

Acts as a licensed insurance agent and internal liaison for a specific book of business based on employee enrollment. Meets or exceeds expectations for customer service including on boarding, administrative services, and renewal activities. - Provides insurance quotes to clients from current and alternate carriers during certain client renewals to validate that best possible options are presented to ensure client satisfaction and retention. - Works as a liaison between policy holder and Insurance Carrier to ensure the highest level of customer service is provided. - Works as a liaison between internal Paychex departments to ensure the highest level of customer service across product lines. - Retain clients as outlined in yearly planning. - Develops and maintains working knowledge of Section125, COBRA and Workers Compensation, etc. - Responsible for meeting basic service level goals including response time and quality standards. - Responsible for overall client satisfaction and client retention of assigned book of business. - Obtains Life, Accident, and Health licensing within 90 days of employment.

Keywords: Paychex, Rochester , PIA Account Representative, Other , Rochester, New York

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