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Network Control Associate - CSI-IT-076

Company: Cynet Systems
Location: Rochester
Posted on: February 14, 2019

Job Description:

We are looking for Network Control Associate for our client in Rochester, NY Job Title: Network Control Associate Job Location: Rochester, NY Job Type: Contract "US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time." Job Description: Qualifications:

  • Bachelor's degree in an IT related field
  • Two of the following four certifications: Network+, CCENT, CCNA, or CCNP
  • Minimum 2 years of current NOC experience, as a Networking Specialist, Network Technician, or Network Analyst, working on Cisco related equipment
  • Minimum 1-year experience in troubleshooting and diagnosing switching/router problemsRequirements:
    • This position's primary role is to operate and maintain network devices and to mitigate network outages and performance issues.
    • Performs as the first line of defense to take appropriate action toward resolving network and system problems as they appear.
    • Detects, analyzes, and resolves network switching and transmission system problems while minimizing impact on customer service.
    • Differentiates between primary and secondary network failures.
    • Based on the severity or type of event, determines what additional resources are required.
    • Issues service interruption reports to requisite customer agencies
    • Responsible for remotely supporting installation of various computer hardware equipment, and bringing systems "on-line".
    • Monitors network devices and overall network health / performance.
    • Responsible incident response, troubleshooting, and resolution per policies and procedures
    • Implement technical solutions to mitigate outages or performance issues
    • Provides guidance to operations shift members
    • Participates in various working groups and boards related to process improvement and change authorization
    • Performs software upgrades and patches to operational systems
    • Interfaces with end users and customers as required
    • Collaborates with software engineers, network operations, security operations, and system administrators to ensure quality and integrity of IT systems
    • Participates in critical recovery efforts
    • Position will require shift work (1st, 2nd, and 3rd shifts, as well as 8-hour days)Preferred Additional Experience:
      • Bachelor's degree in Network Engineering, plus 2 years' experience with Cisco related equipment as a Network Analyst, Network Specialist, or Network Technician
      • JCNCIA, or equivalent certification is preferred
      • Proficiency in the OSI reference model and TCP/IP
      • GIAC, Security +, MCSE, or Linux certification would be extremely helpful
      • ITIL v3 certification is a huge plus
      • Previous helpdesk experience is preferred
      • Communicate clearly, both orally and in writing
      • Ability to communicate technical terms/concepts to non-technical audiences
      • Highly motivated, process oriented person that has a positive attitude - provided by Dice Network Control Associate - CSI-IT-076

        Keywords: Cynet Systems, Rochester , Network Control Associate - CSI-IT-076, Other , Rochester, New York

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