Access Associate

Company: Rochester General Health System
Location: Batavia
Posted on: January 27, 2023

Job Description:

SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full Time LOCATION: United Memorial Medical Center (UMMC - Batavia) DEPARTMENT: Admitting SCHEDULE: Days & Evenings & Nights ATTRIBUTES * 2 year degree or equivalent combination of education and work experience preferred * Intermediate computer skills * Excellent customer service and communication skills RESPONSIBILITIES * Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments * Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable * Billing & Payments. Collect and process payments when applicable

Keywords: Rochester General Health System, Rochester , Access Associate, Other , Batavia, New York