Customer Support Administrator

Company: Nesco Resource
Location: Fairport
Posted on: January 26, 2023

Job Description:

Nesco Resource is currently seeking a Customer Support Administrator for a top manufacturing client on the East side of Rochester, NY. This position will support the Applications Engineering team and will be managing all order administrations!

Pay Rate:$21/hr
Type: Contract to Hire

Job Requirements:

• Create quotes for repair and calibration service
• Assist maintaining accuracy of service inventory levels
• Support customer service cases to assign orders to support team, as required
• Process work orders and issue material requisitions for service
• Coordinate RMAs to provide quotes, purchase orders, invoicing and expediting, as required
• Follow-up on customer requests and communicate with customers to schedule RMAs
• Provide support to process tracking, expediting and recording of ordersJob Qualifications:
  • H.S. Diploma, required, B.S Degree in Business, desired
  • Skilled in MS Office Suite Software
  • Strong organizational skills and attention to detail
  • Prior ERP, Oracle and Salesforce experience, desired
  • 1-2 years of prior experience processing work orders, invoicing, inventory management, customer and vendor support, preferably in a manufacturing environmentApply Today!
    
    Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
    
    PRO004

Keywords: Nesco Resource, Rochester , Customer Support Administrator, Other , Fairport, New York