Benefits Leave Specialist
Company: Monro Muffler/Brake
Posted on: November 25, 2022
Monro, Inc. is one of the nation's largest auto service companies
and major tire retailer. We own and operate more than 1,200 stores
in 32 states and our stock trades on the Nasdaq (MNRO). The Monro
family of brands includes some the most recognizable names in the
industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire
Choice, amongst many more regional chains. Our dominance is driven
by teammates who strive to provide a five-star experience and
deliver consistent value to our guests and shareholders. At Monro,
we understand that a 5-star guest experience begins with a 5-star
teammate experience. In fact, we're currently investing more than
$100 million in store improvements, new technology, and career
development through our own Monro University training platform.
Destination Monro - Your Career is Here!
Do you have what it takes to shape a better future for yourself and
the automotive service industry? Our vision is to be America's
leading auto and tire centers, trusted by consumers as the best
place in our neighborhoods for quality automotive maintenance and
repairs. We're looking for motivated individuals at every stage in
their career who share our vision. Positions are available in our
retail locations across our many brands, in field management, and
in store operations at our Store Support Center in Rochester, New
York. If you like helping others, as much as you like working on
cars; if you enjoy being part of a team, solving problems, and
building guest relationships; if you value honesty and integrity -
we have a Destination for you at Monro. Contact us to learn more.
Destination Monro! - Your career is here.
About the Role:
The Leave Specialist is responsible for the day to administration
of all leaves of absence, including FMLA, supplemental and
statutory Short & Long Term Disability, and coordinating FMLA with
Workers' Compensation absences. The Leave Specialist will also be
responsible for initiating life insurance claims and acting as the
first point of contact for teammates and insurers on these
Essential Duties & Responsibilities:
- Respond to inquiries from corporate and field personnel regarding
eligibility and benefit issues associated with all leaves of
- Work closely with insurer to provide accurate demographic data
and employment records.
- Maintain day-to-day tracking of teammates who are absent from
work for longer than 1 week for personal or medical reasons as
opposed to work-related injuries.
- Work closely with Risk Management Team to track Workers'
Compensation related absences with FMLA administrator and within
- Track leave durations and work closely with HR Business Partners
to manage expectations around returns to work and FMLA protection
- Ensure accurate record keeping within HRIS system for teammates
out on leave.
- Work with Benefit Supervisor to review and opine on restriction
accommodation requests; liaison with HR Business Partners and field
managers to balance business needs and job descriptions with
teammate's medical needs.
- Prepare and track Restriction Accommodation Agreements as
- Assist the benefits team with special projects, as assigned,
including but not limited to annual enrollment activities and
carrier management opportunities.
+ Must have an operating knowledge of processes and procedures
under the Americans with Disabilities Act (ADA), including
experience with investigations, job evaluations and
+ Associates Degree in business, human resources, law or a related
field with at least 1 year of related HR experience; OR three or
more years of direct experience with leave of absence
- Proficient with various computer hardware and software to
include, but not limited to, the Microsoft Office Suite of
offerings and database management.
+ Sufficient understanding of federal and state laws concerning
employee rights and employer obligations around leave of absence
+ Sufficient knowledge of research techniques to be able to find
and review relevant resources related to specific state leave of
absence management obligations.
+ Excellent verbal and written communication skills, including
exceptional phone etiquette and interpersonal skills.
+ Excellent organization and time management skills and the ability
to prioritize work load.
+ Ability to gather, disseminate and present information in a
logical and professional manner.
+ Ability to understand and maintain confidentiality.
+ Ability to think through problems - interpreting policies, plan
documents and relevant statutes to resolve issues but knowing when
to escalate as necessary.
+ Ability to work independently and as part of a team.
+ Ability to be comfortable with changing priorities in a
+ Must be a motivated self-starter with the ability to see the big
picture and suggest process improvements to promote efficiency.
This brief summary is not an all-inclusive description of job
duties. Other job duties and responsibilities may also be assigned
by the incumbent's Manager at any time based upon Company need.
+ Health Insurance
+ Dental Insurance
+ 401K Retirement Plan with Company Match
+ Paid vacation
+ Paid Holidays
+ Employee Discounts
Your next Destination!
At Monro we're committed to helping our teammates grow their career
through the combination of coursework, demonstrating leadership
skills and open opportunities. Our teammates receive on-the-job
training, company sponsored certifications, as well as course
curriculum in Monro University that empowers them to advance to the
next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal
opportunity to all applicants for all positions without regard to
race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by
Keywords: Monro Muffler/Brake, Rochester , Benefits Leave Specialist, Other , Rochester, New York
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