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Communication Specialist / Customer Service Advisor

Company: Town and Country Pest Solutions
Location: Rochester
Posted on: November 25, 2022

Job Description:

We are excited to be growing our Customer Service Advisor team and are looking for a professional, service-minded individual with great communication skills, attention to detail and a positive can-do attitude!

Check out this latest video of our Town and Country Team (copy and paste the link below):

*https://www.youtube.com/watch?v=7vwh-NSGy0s&authuser=0*

We are looking for candidates with 2+ years of customer service experience in an office environment and who genuinely enjoy communicating, listening and servicing customers to help meet their needs. If you are looking for a full time position in an innovative, family run business, please go ahead and submit your application! Our desire is to find community-minded individuals, motivated to provide the most honest and effective service for our customers.

The primary job responsibilities include:

- Responding to both Emails and text communication to new and current customers.

- Answering incoming phone calls to help diagnose our commercial customers situation.

- Multitasking through communication and scheduling for our commercial customers in our web based scheduling system.

- Communicating with our technicians regarding any appropriate follow up details.

So, if you are detail-oriented, team focused, willing to put in a full day of work, and looking for full time employment in our small family run business, then this may be the right place for you! Tell us why you would be a great fit for our Communication Specialist / Customer Service Advisor position.

Town and Country is a GREAT place to work! We offers health benefits, 401(k) with company match, dental benefits, competitive and bonuses based on performance.

Job Type: Full-time

Pay: $16.00 - $18.50 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Paid time off
* Parental leave
* Referral program
* Retirement plan
Schedule:
* Day shift
* Monday to Friday
Supplemental pay types:
* Bonus pay

Education:
* Associate (Preferred)

Experience:
* Customer service: 3 years (Required)
* Sales: 1 year (Preferred)
* Office: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: Town and Country Pest Solutions, Rochester , Communication Specialist / Customer Service Advisor, Other , Rochester, New York

Click here to apply!

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