Benefits Customer Service Representative

Company: Careerbuilder-US
Location: Rochester
Posted on: September 25, 2022

Job Description:

Remote/Virtual Role Benefits Representative Job Description: We are in search of a dedicated individual to serve as a Benefits Representative for our customers. You will organize and issue benefit materials, participate in virtual sales meetings, as well as answer all questions and issues related to benefits in a timely and professional manner. The ideal candidate should be detail-orientated, extremely professional and have excellent communication skills (written and verbal). Responsibilities:

• Conduct virtual benefits meetings to educate consumers on options offered
• Oversee customer support and sale of benefit programs such as medical, disability, retirement and other supplement benefits the company has to offer.
• Help consumers resolve all benefit-related issues in an effective and timely manner.
• Ensure individuals are always kept up-to-date and educated on all available benefits and wellness programs.
• Maintain a well-informed knowledge of the company benefit campaigns, vendor relationships and enrollment processes.
• Complete and conduct benefit industry surveys. Job Requirements:
• Highly organized and detail-orientated.
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• The desire to participate in professional development and take on new responsibilities
• Self-motivated and comfortable working both independently and as part of a team Alabama@recruit-careers.com entry level, sales, marketing, leadership, management, business administration, customer relations, communications, public relations, advertising, marketing, sales, promotions, promotional marketing, b2b, b2c, consumer, consumer products, telecommunications, retail, event planning, customer service, events, sports marketing, sports, training, wireless, outside sales entry level, sales, marketing, leadership, management, business administration, customer relations, communications, public relations, advertising, marketing, sales, promotions, promotional marketing, b2b, b2c, consumer, consumer products, telecommunications, retail, event planning, customer service, events, sports marketing, sports, training, wireless, outside sales

Keywords: Careerbuilder-US, Rochester , Benefits Customer Service Representative, Other , Rochester, New York