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Contract Coordinator

Company: CCSI INC
Location: Rochester
Posted on: September 24, 2022

Job Description:

Contract Coordinator Rochester, NY ( --- Monroe County Office of Mental HealthJob TypeFull-timeDescriptionPOSITION/BUSINESS TITLE:Contract CoordinatorDEPARTMENT/PROGRAM: Monroe County Office of Mental Health (MCOMH)REPORTS TO: Chief of Planning, Operations and Planning, MCOMH CCSI SERVICE LINE:Program Management ( DATE: August 2022LOCATION: Rochester, NYABOUT CCSI: CCSI ( is a not-for-profit management services organization with a special focus in the area of behavioral health and human services. We help provider agencies, local and state government, and other not-for-profits deliver programs and services that improve health and quality of life for the people they serve. Our administrative offices are in Rochester and we work with customers and communities across New York State. Our customers are our partners, and we work hard to develop the longstanding, productive relationships needed to support high quality services.CCSI's culture is one that values integrity, innovation, community connectedness, and exceptional customer service. We are committed to maintaining a diverse workforce, an inclusive environment, and efforts aimed toward dismantling structural racism. Our people make CCSI what it is and in turn, we strive to create a work environment that supports both personal and professional growth. We work hard and appreciate the importance of wellness through work/life integration.ABOUT THE POSITION:CCSI is contracted by Monroe County Office of Mental Health (MCOMH) to provide program management services, including specialized staffing. The Contract Coordinator is assigned to provide quality management and program monitoring.SPECIFIC RESPONSIBILITIES INCLUDE:Provider Contract/Quality Monitoring+ Act as primary interface with on or around fifty assigned programs/agencies to monitor contract quality on behalf of MCOMH.+ Support annual provider contracting process, verifying providing deliverables, and ensuring required documents are present and monitored as appropriate. + Perform ongoing tracking and monitoring of provider contract deliverables throughout the year; follow up with contract agencies to resolve questions or issues.+ Assist with development and review of financial deliverables.+ Support ongoing efforts to advance provider contracting process, consistent with system transformation and county goals.Program Monitoring and Management+ Review routine performance reports to provide visibility over critical systems/ programmatic issues and monitor performance. Communicate performance issues to MCOMH leadership and collaborate with other MCOMH and provider staff to develop plans to address performance concerns. Provide technical assistance to contract agencies as appropriate. + Conduct focused program site visits in accordance with priorities set forth by MCOMH. Attend and report on certification and site visits conducted by other regulatory bodies.+ Collaborate with MCOMH data staff to manage performance data and generate meaningful reports to assist with system monitoring and service planning. Support efforts of MCOMH to take best advantage of local and State data to inform future contracting cycles, as well as system-level planning and decision-making. + Collaborate with MCOMH Financial Services staff to monitor and evaluate programs to ensure compliance with local, state and federal control points.+ Support other MCOMH projects and initiatives as requested.+ Collaborate with MCOMH and Monroe County Purchasing Department to develop Requests for Proposal (RFPs) for new and existing services; serve as subject matter expert as needed.+ Support providers by collecting and analyzing performance data, convening regular administrative meetings, providing technical assistance, ensuring contracts are properly executed. + Monitor regulatory compliance in collaboration with NYS Office of Addiction Services and Supports (OASAS), NYS Office of Mental Health (MCOMH), and NYS Office for People With Developmental Disabilities (OPWDD). + Develop/improve surveys, care management chart review tools/procedures, and data collection forms, collaborating with providers to ensure data is meaningful and aligned with EMR's.+ Collect and analyze data from various in-house contract management systems and NYS systems (e.g. OASAS's WITNYS, County Planning System, and Client Data Systems; OMH's CAIRS and CFR's) and ClearPoint.+ Assist provider agencies with implementing NYS Medicaid Redesign initiatives (CFTSS, HCBS, and VBP) to assist in program sustainability, especially as it relates to data infrastructure, reimbursement/fiscal viability, and workforce challenges.+ Analyze performance, financial, and local system data to identify challenges and opportunities in the Monroe County service array and to inform program implementation.+ Collaborate with Monroe County Single Point of Access (SPOA) to redesign programs and procedures in response to system changes+ Write Request for Proposals, program expectations and contract terms + Perform other related duties as assigned. Requirements REQUIRED COMPETENCIES: To be successful in this position, you will need competency in:+ Communicating effectively; excellent verbal and written communication skills + Building collaborative relationships+ Valuing diversity and fostering an inclusive environment+ Striving for self-development and taking initiative to be resourceful+ Problem-solving both independently and with others+ Knowledge and familiarity with behavioral health programs, regulations and continuous quality improvement activities.+ Solid analytic skills, including demonstrated ability to effectively use data to drive decision-making. + Strong computing skills.+ Flexible, organized, and independent, yet amendable to supervisionEDUCATION AND EXPERIENCE:+ Bachelor's Degree in human services-related field with working experience in behavioral health system or equivalent education and work experience (see CCSI's equivalency chart ( ).+ Experience and comfort reviewing and summarizing various data sources and reports. ADDITIONAL REQUIREMENTS:+ Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations.Operating Principles and Demonstrated Behaviors: Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:+ Excellence in Customer Service+ Collaboration+ Honoring People and Their Work+ Individualized Work/Life Integration+ Integrity+ Innovation+ Community Connectedness+ Diversity & Inclusion CCSI does not accept inquiries from third party recruiters or search agencies

Keywords: CCSI INC, Rochester , Contract Coordinator, Other , Rochester, New York

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