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Remote Tier 1 Client Support Specialist

Company: VirtualVocations
Location: Rochester
Posted on: June 24, 2022

Job Description:

A software development company has a current position open for a Remote Tier 1 Client Support Specialist.

Must be able to:
Understand clients' problems and troubleshoot an appropriate solution
Look for problematic patterns and escalate them to the Product team
Qualifications Include:

Bachelor's Degree or equivalent experience
At least 1-year experience in a technical support role
Experience with Salesforce, Zendesk, Intercom, or other help desk software

Keywords: VirtualVocations, Rochester , Remote Tier 1 Client Support Specialist, Other , Rochester, New York

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