Remote Bilingual Spanish Health Customer Experience Specialist
Company: VirtualVocations
Location: Rochester
Posted on: November 22, 2021
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Job Description:
A healthcare company has an open position for a Remote Bilingual
Spanish Health Customer Experience Specialist. Core
Responsibilities Include: Interacting with customers, Medicare
agents and seniors, through omni-channel communications Supporting
agents through on-boarding, vetting/validation, and on-going
platform use Supporting seniors through product interaction,
meeting scheduling, and post-interaction follow-up Applicants must
meet the following qualifications: 2 years experience in a
customer-facing/service-oriented role Experience working with
senior/elderly population Strong verbal and written communicator
Incredibly empathetic with strong active listening skills and
problem-solving mentality Good judgement and poise under pressure
when working through customer issues Coachable, willing to take
feedback and eager to grow and gain professional development
experience
Keywords: VirtualVocations, Rochester , Remote Bilingual Spanish Health Customer Experience Specialist, Other , Rochester, New York
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