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Citizens Teller - Webster

Company: Citizensbank
Location: Webster
Posted on: November 19, 2021

Job Description:

b'Job ID 219148 Date posted 11/05/2021nWEBSTER, NEW YORKnShift: 1st ShiftnDescriptionnTransactions arenxe2x80x99t at the heart of banking xe2x80x94 relationships are. Thatxe2x80x99s why wexe2x80x99re not looking for just any teller. Wexe2x80x99re looking for Citizens Tellers. What sets these colleagues apart? You look customers in the eye and greet them in the branch lobby with a smile xe2x80x94 just like you would a friend or a neighbor. Whether youxe2x80x99re processing transactions or collaborating with your branch team to meet a customerxe2x80x99s needs, you provide a memorable, meaningful experience to every customer, every day.nAre you a great listener? Do you enjoy meeting new people or strengthening existing relationships? If so, youxe2x80x99re Made Ready to be a Citizens Teller. It takes an energetic attitude, an ability to listen intently and a desire to get to know your customers xe2x80x94 who they are, what they need, which ones want to get in and out quickly vs. those who want to catch up. Using your knowledge of our award-winning mobile app and online banking options, youxe2x80x99ll simplify banking for your customers. You will confidently cash checks, process withdrawals and deposits. You pride yourself in giving every customer the level of care they deserve, including referring them to the right banker who can handle more complex requests.nWhat you'll don * Be the face of Citizens; be professional, friendly and helpful with every interactionn * Welcome customers when they walk into the branchn * Talk with customers in the lobby xe2x80x94 and the teller line xe2x80x94 to understand the purpose of their visitn * Make customers feel cared for while you process transactionsn * Introduce customers to new, more efficiently ways of banking like mobile, online and ATMsn * Build relationships with customers so you can anticipate their financial needsn * Introduce customers to a banker when more complex requests arisen * Comply with all financial policies and procedures, state and local laws and regulationsn * Take advantage of training and coaching to grow into a Citizens Banker or another exciting rolen * Bring your positive energy and confidence to Citizens and its customers every daynWhat you'll getn * Meaningful work & relationships xe2x80x93 Youxe2x80x99ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.n * Commitment to community xe2x80x93 Youxe2x80x99ll flourish in a diverse, friendly and supportive workplace that lets you give back to the community through volunteering and donating to causes that are important to youn * Recognition & reward xe2x80x93 Youxe2x80x99ll see your hard work rewarded with promotion, growth and new opportunitiesn * Training & development xe2x80x93 Youxe2x80x99ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take youn * Exceptional benefits xe2x80x93 Youxe2x80x99ll have access to medical and dental insurance, a 401K with corporate match, tuition assistance and discounts on student loan refinancing. Youxe2x80x99ll also get a discount on thousands of gyms, studios and fitness centers.nQualificationsn * High School degree or GED requiredn * Minimum of 1 year cash handling experience in a retail or banking environmentn * Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customersn * Strong listening and communication skillsn * Ability to effectively ask questions and identify needs to enhance the customer relationshipn * Commitment to build relationships through in-person customer interactionsn * Ability to problem solve and provide solutions to customer issuesn * Comfortable with using digital technology to support the delivery of business goalsn * Ability to build strong relationships with teammates, business partners and specialists through collaborationn * Energetic, detail-oriented and ability to multitask effectivelyn * Ability to work branch hours, which can include weekends and eveningsnHours and Work SchedulenHours per Week: 40nWork Schedule: Varies with branch needs and may include weekends and evenings'by Jobble

Keywords: Citizensbank, Rochester , Citizens Teller - Webster, Other , Webster, New York

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