Software Technology Advisor
Company: Patterson Dental Supply, Inc.
Posted on: September 14, 2021
and evaluate current customer business practices, analyze the
respective system capabilities, and make strategic recommendations
to the customer about the integration of their current practice
with the respective system capabilities. Perform instructor led
trainings on products at customer’s site, local branch and via
for the software conversion and implementation process for new and
expertise in technical translation, listening and oral
- Perform a
system analysis, including consultation with current users to
determine the hardware, software and/or system function
specifications for the customer.
the customer with designing a software, product solution and
business flow that will suit their needs.
improvements and upgrades as appropriate.
- Act as an
ongoing advisor to customers regarding their technology structure
and software packages.
technology demonstrations and other activities to help support
Revolve lead generation efforts.
and deliver instructor-led training sessions face to face or via
online for the Patterson Revolve product suite and other
technologies as applicable.
and troubleshoot software, hardware, and digital components with
assistance from technical support.
with the PTC to resolve software and product issues as
participate in, and support meetings and activities, (technology
events and marketing activities).
coordinate and conduct User Group Meetings/Release
represent Patterson Companies to branch customers and potential
customers, in accordance with company policies and
and engage with customer retention activities.
all administrative and technical duties (i.e; activity tracking,
expense accounts, feedback, reports for pre and post training,
etc.) within compliance procedures and policies.
Technology Advisor/Trainer Education and
- 3-5 years
of experience in the dental field.
office administrative experience is highly preferred.
dental assisting, or dental hygiene experience is
- Travel is
required for the Technology Advisor role in a regional
Dental Technology Advisor/Trainer Work
training in the use of technology related products.
presentation skills, including to large groups.
to work and contribute to a team environment.
who can work independently.
communication skills, both oral and written.
strong leadership skills, completing tasks in a timely manner with
little supervision while guiding individuals toward task
user knowledge of MS Windows.
working knowledge of at least one dental practice management and
clinical software application (preferably Eaglesoft or
experience in the use of and training of technology related dental
products and equipment.
of dental industry and general practices.
In It For You:
competitive benefits, unique incentive programs and rewards for our
- Full Medical,
Dental, and Vision benefits and an integrated Wellness
- 401(k) Match
Retirement Savings Plan.
- Employee Stock
Purchase Plan (ESPP).
- Paid Time Off
- Holiday Pay &
- Volunteer Time
Assistance Program (Tuition Reimbursement).
- Full Paid
Parental and Adoption Leave.
(Employee Assistance Program).
Click here to see what it’s
like to be a part of our winning team! Patterson
isn’t just a place to work, it’s a partner that cares about your
An Equal Opportunity Employer
people-first company, Patterson promotes a culture that embodies
and celebrates diversity and inclusivity. We believe our employees’
unique experiences and differences are what strengthen us and drive
our success. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status.
We are Patterson. We welcome
Keywords: Patterson Dental Supply, Inc., Rochester , Software Technology Advisor, Other , Rochester, New York
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