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Senior Program Manager

Company: Appriss
Location: Alabama
Posted on: June 12, 2021

Job Description:

As a Project Program Manager within Appriss Health's Project Management Office, you will lead teams to deliver cross-functional programs and projects on time with the highest level of quality while building excellent relationships with all stakeholders. You will manage project resources, schedules, financials, and status reporting while adhering to the PMO's quality and control guidelines throughout the project life cycle. This includes the management of project issues, risks, and change requests to ensure successful and on-time project deliveries. You will use your knowledge of project and process discipline to identify and drive change. You will leverage your strong business acumen to continually add value to internal and external customers, ensuring projects are delivered with accuracy and quality. You will manage escalations to management teams as appropriate. Your interaction will involve extensive interaction with Sales, Systems Engineering, Product Development, and other members of cross-functional teams. You may evaluate, mentor, and train team members, empowering and guiding them to succeed.

Key Competencies & Responsibilities

  • Advanced Project/Program management
  • Identify and drive Process development/improvements across business functions
  • Thought leadership; Must be able to work within complex cross-functional environment w/familiarity of Healthcare industry and State/Government
  • Executive Presence; ability to communicate effectively with internal stakeholders and external customers
  • Strong communicator, written and oral

Minimum Requirements

Education

  • Bachelor's Degree in Management, Business, or a related field.

Knowledge, Skills, Abilities, Experience, or Characteristics

  • 8+ years of experience in Program/Process Management in a complex environment with demonstrated ability to independently develop, manage and implement aggressive project plans. Health care environment a plus!
  • 2 -4 years' experience in team leading or managing Project Managers
  • Proven self-starter and ability to manage ambiguity; takes the initiative to identify and drive change.
  • Excellent written, oral communication, presentation, and facilitation skills with the ability to employ persuasion skills with discretion and consideration. Able to convey complex ideas to a variety of audiences.
  • Experience deploying hardware and software for production applications.
  • Ability to map out workflows and identify trends. Able to identify and implement improvements in products and processes.
  • Ability to use management and leadership skills to work and collaborate effectively with teams and support high levels of performance.
  • Strong interpersonal, organizational, time management and problem-solving skills.
  • Ability to work independently and handle multiple priorities.
  • Ability to work effectively on a team, to lead a diverse team to a common goal.
  • Analyze, understand, define and deliver client requirements.
  • Manage multiple projects simultaneously and ability to work under pressure.
  • Ability to define expected results and use performance indicators to monitor delivery of results.
  • Proficient in using project management tools and techniques.
  • Proficient in MS Project and Office tools.
  • A strong work ethic

Helpful / Preferred

  • Experience in healthcare industry; Prior experience with healthcare software and solutions a plus
  • Project Management Professional (PMP) or Six Sigma/LEAN experience a plus.
  • Master's degree.

Physical and Mental Requirements

Job is physically comfortable; individual has discretion about walking, standing, etc. Job requires a very high level of judgment, exceptional analytical ability and creativity in investigating major problems that require original and highly innovative solutions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other

Some travel may be involved for both training and customer facing issues.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Equal Opportunity Employer - M/F/V/H

Keywords: Appriss, Rochester , Senior Program Manager, Other , Alabama, New York

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