Rochester - Dispatcher
Company: FirstGroup plc
Posted on: June 12, 2021
Are you interested in becoming a DISPATCHER? Now is your chance!
Get PAID to do what you love!
First Transit is looking for Dispatchers in Rochester, NY. Our
Dispatchers are an integral part of daily operations. Dispatchers
assure all routes are filled as assigned and bus operators are
provided with timely instructions and responses to requests for
operational information throughout the day. This position also
responds to customer and team inquiries. We hire individuals who
make safety and customer service their top priorities. If you have
the drive, confidence, and determination to succeed, First Transit
is looking for you!
That is exactly why our employees say this is the
"love-what-you-do" line of work!
Our Dispatchers Will Enjoy:
- Team-oriented Environment
- Tremendous career advancement opportunities due to a strong
presence across North America
- Excellent benefits including medical, dental, vision, and
401(k) savings plan
- Company training, paid holidays, paid vacation and sick
Our Dispatchers are responsible for:
- Review route performance and respond to customer inquiries and
- Sell bus passes
- Oversees road service assigned carriers by tracking trip
performance metrics and route efficiency
- Daily reports and clerical duties
- Direct calls internally
- Act as liaison between the carrier and emergency services.
- Must be able to work flexible hours, shifts and weekends
To qualify as a Dispatcher, you'll need:
- 1 year of customer service, dispatch, or scheduling experience
- CDL Class-B air and passenger endorsements
- Excellent phone demeanor and customer service skills
- Ability to work independently
- Excellent verbal, interpersonal, judgment and problem-solving
- A commercial driver's license
First Transit keeps people moving and communities prospering-
That's why we need amazing people like YOU to APPLY NOW!
FirstGroup is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability or veteran status. FirstGroup is also
committed to providing a drug-free workplace. For candidates
applying to positions in San Francisco or Los Angeles California,
FirstGroup will consider for employment qualified applicants with
criminal histories consistent with the requirements of the San
Francisco Fair Chance Ordinance or Los Angeles Fair Chance
Keywords: FirstGroup plc, Rochester , Rochester - Dispatcher, Other , Rochester, New York
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