RochesterRecruiter Since 2001
the smart solution for Rochester jobs

Access Associate Lead

Company: Rochester General Health System
Location: Rochester
Posted on: June 12, 2021

Job Description:

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full time

LOCATION: Riedman Health Center

DEPARTMENT: RHC Front Desk

SCHEDULE: Days

ATTRIBUTES

  • Ability to lead and take direction
  • Basic computer skills
  • Excellent customer service and communication skills
  • Bilingual preferred

RESPONSIBILITIES

  • Leadership. Mentor, coach and encourage assigned team of associates, facilitate an effective workflow; assist with orientation, training, performance evaluations and disciplinary measures, under the direction of a supervisor/manager
  • Customer Service. Manage incoming calls and provide necessary information; greet patients and/or their representatives, provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information
  • Registration & Verification. Complete the registration process for patients and/or their representatives as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicable
  • Billing & Payments. Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy

Keywords: Rochester General Health System, Rochester , Access Associate Lead, Other , Rochester, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Rochester RSS job feeds