Access Associate - Per Diem

Company: Rochester General Health System
Location: Rochester
Posted on: June 9, 2021

Job Description:

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Per Diem

LOCATION: SCHI Medical Office Building - Brighton

DEPARTMENT: Cardiac - SCHI

SCHEDULE: Monday - Friday

Please note that this position supports the SCHI Call Center

ATTRIBUTES

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

RESPONSIBILITIES

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Keywords: Rochester General Health System, Rochester , Access Associate - Per Diem, Other , Rochester, New York