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Technical Project Manager II

Company: City of Rochester - NY
Location: Rochester
Posted on: June 9, 2021

Job Description:

Minimum QualificationsBachelor's degree in Business Administration, Management Information Systems, or closely related field PLUS five (5) years of experience in information technology project management.


Possession of a Professional Project Management Certification (PMP).

General DescriptionTypical Work ActivitiesManages projects throughout their entire lifecycle to ensure success as defined by adherence to project standards of scopes, budgets, and timelines;

Develops comprehensive project plans that merge customer requirements with City goals and coordinates subject matter experts and technical personnel during all project phases, from initial development through implementation;

Develops, maintains, and monitors project plans, including work breakdown structures and work schedules, and tracks work progress continuously by providing detailed reports on measurable items, such as milestones and deliverables;

Communicates proactively with all involved personnel to identify problems, create solutions, and implement efficiency improvements;

Analyzes project plans and provide actionable feedback relating to cost benefit and return-on-investment standards;

Reviews proposed modifications to project plans, including meeting with interested parties to approve and implement beneficial changes;

Establishes and executes project communication and change management plans which ensure the timely, effective and accurate conveying of information to leadership, stakeholders, vendors, project team, and other effected City staff;

Writes and reviews contracts, statements of work, scope documents, and request for proposals / quotations;

Schedules and facilitates vendor system demonstrations and coordinates the proposal evaluation and selection process;

Coordinates system implementation with vendors and tests new systems during implementation, troubleshooting as needed;

Ensures vendors compliance with statement of work, project scope, and service level agreements;

Tracks and provides periodic project status and audit reports to proactively identify any potential budgetary issues, delays, issues, or risks;

Collaborates with project team and stakeholders to anticipate and resolve problems, and if necessary escalate issues to management;

Develops project artifacts such as charter, scope, SOW, project schedule, status reports, meeting minutes, change requests, and communication plans;

Identifies process improvement opportunities and leads replacement or upgrade of related technology;

Oversees the development of process manuals and staff trainings;

Supports the integration of new business processes with enterprise systems and technology;

Sets up and configures software and conducts software testing;

Identifies access, approvals, and privileges of various roles;

Troubleshoots system problems;

Reviews existing systems and capabilities in an effort to identify and recommend efficiencies;

Coordinates resources for new technology application support (service requests, incident response, problem management);

Provides initial new technology application support (i.e., service requests, incident response, problem management, etc.).

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Keywords: City of Rochester - NY, Rochester , Technical Project Manager II, Other , Rochester, New York

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