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Valet (Seasonal) - PT

Company: Oak Hill Country Club
Location: Rochester
Posted on: June 9, 2021

Job Description:

valet

Department: House Operations

Reports To: Valet Supervisor / Assistant Clubhouse Manager

Supervises: n/a

Job Description: To consistently provide an exceptional and memorable member and guest experience upon arrival and departure of Oak Hill Country Club by offering friendly and welcoming valet service (park and retrieve automobiles for members and guests).

General Requirements:

  • Complies with Oak Hill Country Club's Acorns of Excellence.
  • Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
  • Exceptional attention to detail.
  • Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
  • Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.
  • Able to consistently perform tasks with little direct supervision.
  • Works harmoniously and professionally with co-workers.

Job Requirements:

  • Greets members and guests with a warm and friendly welcome.
  • Helps members and guests in and out of automobiles.
  • Assists members and guests with luggage, golf clubs, etc.
  • Provides guests with directions and information about daily banquet and Club events.
  • Maintains a clean and safe clubhouse entrance.
  • Monitors and controls vendor deliveries.
  • Ensures employees are parking in authorized locations.
  • Provides travel information.
  • Assists with taxi services.
  • Offers and provides vehicle services when appropriate (vacuum, glass cleaning, tire shine, dusting, polishing, etc.)
  • Prevents unauthorized people from entrance to club.
  • Issues and collects automobile violation tickets.
  • Performs other appropriate tasks assigned by the Valet Supervisor & Assistant Clubhouse Manager.

Physical Requirements:

  • Must be able to drive manual and automatic vehicles.
  • Must be able to continuously sit, stand and walk a minimum of 8 hours.
  • Must be able to bend, kneel, push and pull over the course of a shift.
  • All employees must maintain a neat, clean and well-groomed appearance per Oak Hill's appearance standards.
  • Will be required to perform job functions outdoors and be exposed to sun, heat, humidity and other elements.
  • Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.
  • Must be 18 years of age.
  • Must have a reliable form of transportation to and from work.

Qualifications:

Education: High school or equivalent education required.

Experience:

  • Country club experience strongly preferred.

Licenses & Certificates:

  • Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
  • Valid driver's license.

General Information

Scheduled Shifts:

  • Weekends
  • Nights, 4:30pm 9:00pm
  • Please note, hours may vary slightly each week depending on weather and Club business.
  • Please note, evening shifts will be scheduled on occasion for large Club functions. Proper notice will be given for scheduling purposes.

Wage: NYS minimum wage plus gratuities.

Uniform: Oak Hill Country Club will provide a logoed polo shirts, hat, and weather jacket. Dress pants/shorts and comfortable shoes are required but not provided.

Meals: Oak Hill Country Club will provide meals during all scheduled shifts.

Employee Golf: Employee golf available per the 2021 Employee Golf Code of Conduct.

Keywords: Oak Hill Country Club, Rochester , Valet (Seasonal) - PT, Other , Rochester, New York

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