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Revenue Cycle Operations Business Analyst - SmartSheets

Company: RadNet
Location: Pittsford
Posted on: June 9, 2021

Job Description:

Job Summary

The SmartSheet Business Analyst supports strategic business objectives through ongoing administration and maintenance of RCO SmartSheets in production. The SmartSheet Business Analyst must develop a strong understanding of the open project initiatives managed by the team, including understanding business requirements and desired business outcomes and will help ensure workflow optimization and operational improvements through oversight of the SmartSheets.

Essential Duties and Responsibilities

  • In collaboration with RCO leadership, the Sr. Business Analyst and various internal RCO departments, this position will standardize key project elements, increase velocity, and improve collaboration with scalable options.
  • SmartSheet administration to provision and setup new projects; Export data to newly customized templates
  • Provide a written document listing the proposed customization of the templates; Customize existing templates
  • Upkeep of the technical aspects of how SmartSheet links within itself and to other key operational systems across the organization
  • Upkeep and oversight of how SmartSheet alerts function to key stakeholders
  • Upkeep, creation, and innovation of forms that relate to key operational processes
  • Upkeep, creation, and innovation in collaboration with key stakeholders to automate processes in relation to SmartSheet
  • Full understanding of project management roadmap to align with other project management systems currently in use and those intended for use in the future
  • Create and streamline operational processes, using SmartSheet or other relevant software, and effectively roll out processes in an efficient manner to the organization
  • Troubleshooting and repair within SmartSheet
  • Support daily activities in managing set of projects in various phases of project lifecycle
  • Track execution of tasks as defined in the project plan in order to achieve the project goals
  • Participate in project meetings with various types and levels of stakeholders
  • Prepare and maintain detailed project documentation including meeting minutes, issue and risk logs, status reporting and lessons learned
  • Develop and maintain project reporting (SmartSheet sheets/reports/dashboards)

We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, inter-company transfer opportunities, hands-on training, and a host of other perks! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Minimum Qualifications, Education and Experience

  • Revenue Cycle Management experience and knowledge of Smart Sheets preferred
  • Planning, project management skills, attention to detail; ability to work independently as well as collaboratively with a team
  • Excellent time management skills, with an ability to handle multiple projects and to meet deadlines
  • Proactive self-starter with a dynamic and resilient nature, high degree of adaptability and flexibility to excel in a dynamic fast-paced environment
  • Must have strong data analytics and problem-solving skills
  • Proficient in MS Office Tools, including advanced Excel, Visio, Project.

Quality Standards

  • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
  • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
  • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
  • Follows OSHA regulations, RadNet and site protocols, policies and procedures.
  • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
  • Practices universal safety precautions.
  • Promotes good public relations on the phone and in person.
  • Adapts and is willing to learn new tasks, methods, and systems.
  • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
  • Consistently adheres to the time management policies and procedures.
  • Completes job responsibilities in a quality and timely manner.

Physical Demands

This position often requires sitting, standing, walking, bending, twisting reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials. Also, must be able to lift over 10 pounds, occasionally

Working Environment

Representatives work in a medical office setting with low to moderate noise level.

RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws.

Keywords: RadNet, Rochester , Revenue Cycle Operations Business Analyst - SmartSheets, Other , Pittsford, New York

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