The Insurance Verification Representative is responsible for
obtaining authorizations for all required exams and document
approvals. The person in this position is responsible for obtaining
information on the patient's eligibility status with the insurance
companies to ensure proper coverage and payment for services. The
person in this position works closely with insurance providers and
referring physicians' staff to obtain necessary patient history and
notes in order to expedite processing.
Essential Duties and Responsibilities
- Ensures accurate, timely, and thorough documentation and
completion of all necessary paperwork, according to established
- Utilizes telephone voice response systems and website solutions
to obtain information on patients' eligibility status with
- Works with patients to obtain complete and correct insurance
information, discusses eligibility results and alternative payment
- Communicates with vendors, patients, referring physicians,
co-workers and all team members in a courteous and professional
- Maintains insurance verification log of accounts/procedures
- Completes all paperwork in a timely and accurate manner.
We offer career advancement opportunities & benefits including:
medical / dental / vision coverage, paid time off, paid holidays, a
pre-tax 401k plan, a pre-tax flexible spending plan, education
reimbursement, free life insurance, inter-company transfer
opportunities, hands-on training, and a host of other perks! Work
today, get paid today! We've partnered with DailyPay, a voluntary
benefit to offer employees access to their pay on their own
Minimum Qualifications, Education and Experience
- Must have one of the following: a high school diploma or
general education degree (GED), one to three months of related
experience and/or training, or an equivalent combination of
education and experience.
- Possesses and utilizes excellent customer service skills,
strong public relations skills, and exceptional written and verbal
- Must be detail-oriented and organized, possess clerical skills,
and have the ability to interact effectively with doctors,
referring doctors and staff, patients, vendors, peers, and
Communicates, cooperates, and consistently functions
professionally and harmoniously with all levels of supervision,
co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and
integrity, and exercises confidentiality in all areas of
Attends regular corporate meetings as requested.
Follows OSHA regulations, RadNet and site protocols, policies
Follows HIPAA, compliance, privacy, safety and confidentiality
standards at all times.
Practices universal safety precautions.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and
Reports to work regularly as scheduled; consistently punctual
with respect to working hours and lunch schedules, and maintains
satisfactory personal attendance in accordance with RadNet
Completes job responsibilities in a quality and timely
RadNet is an equal employment opportunity employer and treats
all applicants and employees in a fair and non-discriminatory
manner without regard to race, color, religion, sex (including
pregnancy), gender, gender-identity, national origin, ancestry,
genetic information, citizenship, age, mental or physical
disability, veteran/military status, qualified disabled veteran,
marital/ domestic partnership status, religious creed, medical
condition, sexual orientation, political activity, or any other
characteristic protected by federal, state or local laws. RadNet
participates in E-I9 Verify.