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Insurance Verification Representative

Company: RadNet
Location: Pittsford
Posted on: June 8, 2021

Job Description:


The Insurance Verification Representative is responsible for obtaining authorizations for all required exams and document approvals. The person in this position is responsible for obtaining information on the patient's eligibility status with the insurance companies to ensure proper coverage and payment for services. The person in this position works closely with insurance providers and referring physicians' staff to obtain necessary patient history and notes in order to expedite processing.

Essential Duties and Responsibilities

  • Ensures accurate, timely, and thorough documentation and completion of all necessary paperwork, according to established standards.
  • Utilizes telephone voice response systems and website solutions to obtain information on patients' eligibility status with insurance companies.
  • Works with patients to obtain complete and correct insurance information, discusses eligibility results and alternative payment methods.
  • Communicates with vendors, patients, referring physicians, co-workers and all team members in a courteous and professional manner.
  • Maintains insurance verification log of accounts/procedures verified.
  • Completes all paperwork in a timely and accurate manner.

We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, inter-company transfer opportunities, hands-on training, and a host of other perks! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Minimum Qualifications, Education and Experience

  • Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
  • Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.

Quality Standards

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.

Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.

Attends regular corporate meetings as requested.

Follows OSHA regulations, RadNet and site protocols, policies and procedures.

Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

Practices universal safety precautions.

Promotes good public relations on the phone and in person.

Adapts and is willing to learn new tasks, methods, and systems.

Reports to work regularly as scheduled; consistently punctual with respect to working hours and lunch schedules, and maintains satisfactory personal attendance in accordance with RadNet guidelines.

Completes job responsibilities in a quality and timely manner.

RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet participates in E-I9 Verify.

Keywords: RadNet, Rochester , Insurance Verification Representative, Other , Pittsford, New York

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