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Revenue Cycle Operations Analyst

Company: RadNet
Location: Pittsford
Posted on: June 8, 2021

Job Description:

Job Summary

Revenue Cycle Operations Analyst serves as industry expert while they implement best practices in RadNet client/partner locations. This is an analytical and process driven role with the primary focus of improving Revenue Cycle processes and operational outcomes to bring world-class results in Revenue Cycle support to our nationwide partners.

Essential Duties and Responsibilities

  • Interpret basic revenue cycle and financial data. Maintain databases and templates ensuring integrity through monitoring and auditing outputs. Run routine reports using various systems to extract data.
  • Collect and assist in the analysis of qualitative and quantitative data.
  • Incorporate results of statistical and qualitative analyses utilizing Microsoft Excel, Word, Access and Power Point.
  • Apply concepts and tools of health care economics to enhance understanding of utilization, cost trends, quality and performance patterns across health care networks.
  • Develop financial and statistical reporting to use in analysis, forecasting, tracking and trending of revenue cycle operation activities.
  • Work with and maintain databases for operational metrics to track and analyze key business indicators relative to reimbursement and clinical operations.
  • Prepare routine and ad-hoc analyses and reporting for leadership.
  • On a proactive basis, provide value-added reports and analyses to support business decision making, provide business intelligence, improve cost effectiveness and provide financial direction for executive leadership.
  • Assist with special projects related to revenue cycle operations performance, benchmarking and variance analyses.
  • Support RadNet leadership's strategic, financial and operational decision making. Collaborate with management staff to provide rigorous analysis in support of RadNet revenue cycle operational objectives. Maintain a portfolio of monthly revenue cycle reports, dashboards and ad hoc reports as requested. Prepare reports summarizing findings, understand potential root causes and maintain updates to action plans created to remedy issues.
  • Work closely with Revenue Cycle Operations Analytical Team to identify trends and improvement opportunities.
  • Responsible for the reporting and analysis of Accounts Receivable in support of assigned areas, as well as Accounting, Finance, Business Systems, and Coding, as needed. Understand key revenue cycle metrics and performance indicators and provide reporting of operational and financial performance.
  • Analyze A/R, collection, reimbursement trends and revenue cycle performance. Provide feedback to RCM leadership as assigned, which may include but is not limited to:
  • Reporting at Revenue Cycle Operations meetings.
  • Identification of root causes obtained through analysis and communication of findings as appropriate.
  • Create, maintain and distribute monthly staffing matrices to Revenue Cycle leadership to determine necessary staffing to support operations.

  • Evaluate and interpret data to monitor performance, identify trends and determine root causes of issues.
  • Communicate effectively (written and verbal) findings of analyses and audits to support operational and financial decisions.
  • Understand and represent RadNet revenue cycle support services and how they will improve partner operations.
  • Collaborate with geographically separated revenue cycle teams to facilitate resolution of process issues and implement world-class solutions.
  • Serve as a resource for special projects and priority analysis assignments.
  • Effective at working both at a detailed data level and a strategic thinking level.
  • Able to prioritize and manage multiple tasks and projects simultaneously.
  • Project responsibilities may include:
  • Analyzing large data sets and identifying and interpreting patterns and trends in the data.
  • Evaluating business processes, identifying opportunities for improvement and making recommendations to clients.
  • Managing multiple client-related priorities concurrently and addressing issues accordingly.
  • Communicating project status regularly with manager.
  • Writing client reports including summarization of project objectives, approach and results.

  • Other duties as assigned.

We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, inter-company transfer opportunities, hands-on training, and a host of other perks! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Minimum Qualifications, Education and Experience

  • Bachelor's degree in Accounting, Business, Finance, Healthcare Administration, Computer Science or an equivalent combination of education and work-related experience.
  • 3+ years most recent work experience in Revenue Cycle Operations including a general understanding of healthcare analytics, payer/provider relationships, etc.
  • Excellent Excel Skills used specifically for financial modeling and forecasting.
  • Proficient in MS Office Suite productivity tools (Word, Visio, Outlook and PowerPoint).
  • Experience in business intelligence visualization tools.
  • Strong organizational skills with analytical and problem solving ability.
  • Excellent interpersonal, and communication (oral and written) in order to interact effectively with all levels of management, as well as non-managerial staff members.
  • Ability to function independently and as a team player in a fast-paced deadline driven environment required.
  • Notable presentation and relationship building skills required.
  • Ability to excel with change and respond appropriately even in challenging situations.
  • A high degree of self-motivation and flexibility.
  • Effective presentation skills and ability to facilitate meetings with senior leadership both internally and externally.
  • Ability to identify, analyze and effectively address complex issues. Expertise in data extraction and database queries.
  • Some travel possible.

Quality Standards

  • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
  • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
  • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
  • Follows OSHA regulations, RadNet and site protocols, policies and procedures.
  • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
  • Practices universal safety precautions.
  • Promotes good public relations on the phone and in person.
  • Adapts and is willing to learn new tasks, methods, and systems.
  • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
  • Consistently adheres to the time management policies and procedures.
  • Completes job responsibilities in a quality and timely manner.

RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws.

Keywords: RadNet, Rochester , Revenue Cycle Operations Analyst, Other , Pittsford, New York

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