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Access Associate

Company: Rochester General Health System
Location: Rochester
Posted on: June 8, 2021

Job Description:

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full Time (40 hours)

LOCATION: Riedman Health Center

DEPARTMENT: Dental - Riedman Health Center

SCHEDULE: Monday - Friday, Flexible Saturdays

ATTRIBUTES

  • 2 year degree or equivalent combination of education and work experience preferred
  • Intermediate computer skills
  • Excellent customer service and communication skills

RESPONSIBILITIES

  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
  • Billing & Payments. Collect and process payments when applicable

Keywords: Rochester General Health System, Rochester , Access Associate, Other , Rochester, New York

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