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Credit Risk Representative I

Company: Paychex
Location: Rochester
Posted on: April 9, 2021

Job Description:

Description Responsible for mitigating credit risk to Paychex by authenticating incoming clients, monitoring the credit quality of our portfolio, and assessing risk on individual client transactions. Provides quality service to internal and external customers through accurate and timely problem resolution. Responsible for product knowledge including Direct Deposit, Readychex, Taxpay, ASO, and PEO.

  • Reviews and approves or denies credit transactions up to $50,000 in order to mitigate potential risk and ensure the best financial decision is implemented for Paychex as well as the client. Prepares recommendations to management on items exceeding $50,000.
  • Reviews and interprets credit reports (Equifax, Experian and Dun & Bradstreet) and financial, trade, and public record data to assist in the credit decision making process.
  • Works with external banking partners to authenticate banking information and ensure funds availability for credit transactions. Requests and secures wire transfers for high liability and high risk transactions.
  • Authenticates and evaluates fraud and credit risk on incoming customers across all lines of business based on authentication tools and credit data. Assigns credit lines to customers.
  • Manages portfolio of customers through credit monitoring, bankruptcy identifications, cash flow issues, and negative news monitoring.
  • Meets inbound call requirements and makes outbound calls to assist with customer inquiries, problem resolution, and to obtain necessary information for risk assessments. Is able to demonstrate high level of customer service.
  • Develops and maintains comprehensive knowledge of all applicable Paychex products, regulatory changes, policy changes, and industry and economic developments. Requirements
    • Associate's Degree in Finance, Accounting, Business, or related discipline - Required
    • Bachelor's Degree in Finance, Accounting, Business, or related discipline - Preferred
    • 2 years of experience in Banking, finance, accounting, and/or customer service.
    • Demonstrates customer service skills.
    • Demonstrates problem solving skills.
    • Demonstrates excellent judgment and decision making skills.
    • Demonstrates time management and priority setting skills.
    • Highly thorough and dependable.
    • Possesses flexibility to work in a fast paced, dynamic environment. Hours: M - F, 12:00 pm - 8:30 pm Our Commitment Paychex is dedicated to fostering a culture of intentional Inclusion and Diversity (I&D). Our valued employees and commitment to I&D is the essence of our internal and external success. Inclusivity is a key value of our corporate culture and is exemplified through our reputation as a top employer for employee development, diversity, and ethics, as well as a focus on fairness in recruitment, selection, and decision making. Click here for more information on our corporate social responsibility.

Keywords: Paychex, Rochester , Credit Risk Representative I, Other , Rochester, New York

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