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Program Director - ERP Project

Company: University of Rochester
Location: Rochester
Posted on: September 13, 2020

Job Description:

Full Time 40 hours Grade 056 ISD Clinicals

Schedule

8:00 AM - 4:00 PM

Responsibilities

POSITION SUMMARY:

The Program Manager (ERP) is a leader within a cross-functional team where teamwork, collaboration, balancing competing priorities, and continuous learning are the norm.

Primary goals of the position are to:

Provide oversight for a strategic ERP project containing multiple, simultaneous sub-projects to achieve enterprise-wide business goals

Interface between team and governance groups to communicate executive-level program and project information for planning, budgeting, metrics, and process improvement

Direct team on the Project applications of appropriate project methodologies (e.g., waterfall, agile) to different project scenarios based on objectives, delivery timeframes, and project team composition

Coach, mentor, and manage teams on methodologies and techniques used in project management, focusing on ERP (Supply Chain Management, General Ledger, Accounts Payable, Financial Reporting) and Clinical & Integrated Clinical projects with counter dependencies such as eRecord

Collaborate with the Supply Chain group, UIT Workday/Finance, eRecord, Project Portfolio Office and other groups within ISD to continuously improve the communications, tools and methodologies used in ISD program and project management

Track, report, recommend, and implement recommendations needed to improve upon project metrics within the assigned functional area

Coordinate across related projects to develop and distribute program status communications to include milestones, deliverables, budget, risks, and issues

Establish and maintain strong partnerships with operational leaders and ISD leaders, including Sr Directors and Directors for ongoing communication and collaboration

Position works under the direction of the Senior Director, Core Clinical Systems, with close work relationship to Director, Supply Chain Management Position works in collaboration with team leads, application build teams, and business, clinical, financial, operational, and UIT stakeholders.

Responsibilities include oversight of several related projects and coaching, mentoring, and management of team members. Program oversight includes, but is not limited to, projects involving business, financial and clinical applications, vendor selection, tools and platform implementation, , and operational change initiatives.

Follows and contributes to the development and improvement of guidelines, standards, and conventions for project management and business requirements documentation.

SPECIFIC RESPONSIBILITIES:

PROGRAM MANAGEMENT:

Maintains portfolio dashboard for ERP and closely related projects and acts as liaison to Sr. Director for project management activities.

Manages related projects as a program, providing oversight and initial escalation point for project managers and stakeholders.

Educates team members on appropriate use of various project management methodologies.

Coordinates with Finance on appropriate classification of work, vendor contracts and invoices, budget tracking, and capital program reporting.

Coordinates as needed with Directors, Architects, Team Leads, and Project Directors to ensure project teams follow department and URMC processes for quality assurance, migrations and promotions, end-user acceptance/validation, training, and support.

PROJECT MANAGEMENT :

Provides senior level project management skills as needed for select ERP and related projects to supplement project team capacity.

Facilitates project and team meetings using effective meeting techniques for objectives, agendas, participants, and meeting minutes.

Manages all phases of assigned tasks/projects, meets established deadlines, and maintains flexibility and professionalism while managing multiple priorities.

KNOWLEDGE MANAGEMENT:

Creates, consolidates, and maintains project methodology tools and templates for the ISD Sr. Director and the ERP project Director and team. Adds content specific to ERP and related Clinical and Integrated Clinical needs as needed to assist in scope, risk, and issue management.

Assists junior project managers in orienting team members to project tools and templates.

Conducts regular training and knowledge-sharing sessions with project managers and other team members related to project work.

CONSULTING:

Keeps current with business and strategic goals.

Stays apprised of team’s roles, processes, tools, and architecture to better understand how the team works together to meet users' needs.

Attends webinars, reads case studies and white papers, and participates in other free or low-cost opportunities to further refine skills and stay apprised on healthcare, project management, and program management topics.

Communicates and educates at the user’s level, in the context of the user’s business environment.

Builds and maintains internal departmental relationships.

Maintains flexibility and professionalism while managing competing priorities.

GENERAL :

Makes presentations to URMC Executive Steering Team for the ERP project and key Senior Leaders

Serves on committees and attends meetings as requested.

Follows all URMC administrative standards (such as timely time sheet preparations, completing time away requests, completing annual mandatory educational requirements, etc.).

Adheres and subscribes to the URMC Values as stated in the IICARE Behaviors.

UR REQUIREMENTS:

Bachelor's degree in Information Sciences or equivalent; 4-5 years management level experience in a financial service setting including automated systems; or an equivalent combination of education and experience. Graduate degree preferred.

PREFERRED REQUIREMENTS:

Bachelor’s degree in related discipline such as Healthcare Administration, Business, Finance, Computer Science, Mathematics, Statistics, Information Systems, or Engineering; Master’s degree preferred.

5-10 years IT project management experience

3-5 years program management experience or related experience managing or mentoring other project managers

5-10 years’ experience with office productivity tools including Word, Excel, PowerPoint, Visio, SharePoint

3-5 years’ experience as a business analyst, systems analyst, interface/integration developer, or report analyst/developer (Epic experience preferred)

1-3 years’ experience as a trainer or facilitator

Highly organized with proven ability to meet deadlines, prioritize workload, and manage resources and time effectively

Possesses strong interpersonal skills and effective communication skills, written and oral

Position involves successfully completing training and may include achieving (and maintaining) certifications related to project management and ERP. Certifications may require two to eight weeks of training and often include out-of-state travel.

Project management and/or program management certification from PMI or a similar organization

Agile or scrum training or certification

Experience working in the healthcare industry is highly desirable

Experience working in healthcare operations, either clinical or revenue cycle

How To Apply All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Keywords: University of Rochester, Rochester , Program Director - ERP Project, Other , Rochester, New York

Click here to apply!

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