Rochester Eastside Flex Teller

Company: ESL Federal Credit Union
Location: Rochester
Posted on: May 14, 2020

Job Description:

Hours: 40 Schedule: Must be flexible to meet future and current business needs. Locations: The candidate interested in this opportunity will work a full time 40-hour schedule as part of the Flex staff supporting the branches on the Eastside of Rochester. Area of focus includes Canandaigua, Newark, Pittsford and Victor among other locations within the Eastside district.Eastside DistrictBrighton HenriettaCanandaiguaCobblestone Court (Victor)FairportNewarkPenfieldPittsfordWebster Primary Accountability: This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement--of team lead objectives.--Take a leadership role in conducting end of day processes and assisting other tellers as needed. Principal Accountabilities:---- Achieve individual sales goalParticipate in efforts to achieve service performance levels--Meet transactions per FTE targets to support wait time goals--Wait time activities to improve branch performanceAchieve operational goals and expectations--Balancing and accuracy--Check holds, transaction processing, meet audit, compliance and operational controlsAdhere to member focus processes and expectations--Participate in coaching processes to improve proficiency in member focus behaviors--Attend sales meetings, participate in sales activities to increase sales success--Use same member focus skills and behaviors to improve Internal Customer Satisfaction performanceESL has 22 branch locations throughout the Rochester region.Eastside DistrictCentral DistrictWestside DistrictBrighton HenriettaChestnut St (Rochester)BataviaCanandaiguaCulver RidgeBrockportCobblestone Court (Victor)HudsonChiliFairportIrondequoitGeneseoNewarkMerchants Walk (Rochester)Long PondPenfieldState St (Rochester)Mt ReadPittsfordTwelve CornersRidgewayWebster Qualifications: --High School diploma or High School equivalency diploma required--6-12 months teller experience preferred--Proficient in PC applications--Good verbal and written communications skills--People and team oriented--Prior sales experienced preferred--Maintains a high degree of flexibility in support of branch needs

Keywords: ESL Federal Credit Union, Rochester , Rochester Eastside Flex Teller, Other , Rochester, New York