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Security Systems Integrator

Company: Securitas USA
Location: Rochester
Posted on: February 15, 2020

Job Description:

JOB SUMMARY : The ideal candidate manages all aspects and phases of physical security system solution services in assigned territory. Serves as a subject matter expert regarding video surveillance, physical access control, intrusion prevention, and other physical security technology applications. Promotes, creates awareness of, and provides training to security management and sales staff regarding security system solution services. Consults on security systems design issues with clients, vendors and colleagues. Ensures--strong customer service by managing expectations, executing on commitments, and providing support throughout the client relationship cycle. Attains key performance metrics including profit & loss objectives for Technology Unit in assigned territory.ESSENTIAL FUNCTIONS: Promotes the use of security systems technology applications as a service solution that adds value for clients and drives profitability for the Company.-- Ensures the delivery of high-quality customer service through regular contact with Area Vice Presidents, Branch Managers, Business Development Managers, Clients, Vendors, and Partners; evaluates service quality and initiates corrective action as necessary. Identifies and manages relationships with subcontract suppliers within assigned territory to prepare and successfully deliver solutions. Analyzes operational and financial indicators to continuously improve performance; ensures profitable operations with full profit and loss accountability for assigned Technical Solutions Unit territory. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. Participates as a team member in the Business Unit and Northeast Region's strategic planning and provides leadership in business development. Obtains necessary industry technical certifications. Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.-- EDUCATION/EXPERIENCE:-- Bachelor's degree in a business-related field and 6 years of successful and progressively responsible physical security systems experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Preferred qualifications are: PSP certification; experience/certification with AMAG, Avigilon, Axis and/or Milestone; experience with video analytics; and, experience with remote video monitoring solutions. COMPETENCIES (as demonstrated through experience, training, and/or testing): Detailed technical knowledge of physical security systems, including video surveillance, access control, intercom and intrusion detection. Demonstrated skill and record of achievement in business-to-business sales or operational activities. Understanding of service industry cost and profitability drivers. Strong customer service and service delivery orientation. Skills to create and present a strong value proposition. Excellent planning, organizing and leadership skills. Self-starter, with ability to take initiative and achieve results. Ability to be an effective member of and lead project teams. Ability to use standard office applications software. Basic knowledge of computer network architecture, data transmission and bandwidth.-- EOE/M/F/Vet/Disabilities

Keywords: Securitas USA, Rochester , Security Systems Integrator, Other , Rochester, New York

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