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Company: UR Medicine Thompson Health
Location: Canandaigua
Posted on: May 28, 2023

Job Description:

What will you do?

  • Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
  • Coordinates the operation of various telecommunication systems within Thompson Health System to include telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

    Key Responsibilities/Competencies

    • Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
    • Ability to function in a calm manner under stressful situations related to calling a Code on the public address system.
    • Ability to be flexible in decision-making and prioritizing assignments.
    • Ability to work independently and within a group.
    • Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.


      • High School diploma or equivalent, Associate degree preferred
      • Previous operator/switchboard and customer service experience
      • Basic computer skills and knowledge of MS products.

        Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply

        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

        The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: UR Medicine Thompson Health, Rochester , TELECOMMUNICATIONS REP - Part Time, IT / Software / Systems , Canandaigua, New York

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