Technical Solutions Specialist-Trainer
Company: Orion Talent
Posted on: November 25, 2022
Title: Technical Solutions Specialist-Trainer
Location: Victor, NY
Shift or Travel: First Shift, 8am- 5pm
Compensation: $70,000 annually. Annual Bonus equivalent to one
Benefits: Health, Dental, Vision, PTO
Vaccine Requirement: None
The Technical Solutions Specialist- Trainer provides world-class
technical support, service training and on-site support to
strategic OEM partners and dealers. Technical Solution Specialists
also provides pre-sales technical support to test customer
applications and demonstrate products to prospective clients.
Technical Solutions Specialist help connect inline products to a
digital printing system or process applications offline.
--- Strong Technical Background particularly with complex software
driven electro-mechanical systems, mechatronics background.
--- Technical background in the digital printing or document
finishing industry, mailing systems or packaging industry.
--- Associates or bachelor's degree in a technical field or
equivalent demonstrated work experience
--- Strong Microsoft application suite skills. (Office, Words,
Excel, PowerPoint, Teams, and SharePoint.
--- Some experience with Closed Loop Corrective Action processes
--- Ability to create training curriculum deploying various media
DUTIES AND RESPONSIBILITIES:
1. Onsite support to dealers and partners for installations and
2. Respond to and provide field escalation phone support and
3. Advise clients on the creation, implementation, of product
finishing, mailing, and packaging equipment.
4. Creation of training material employing various media
The company develops, manufactures, and markets an extensive range
of document finishing and feeding systems sold under the company
and Morgana brand names for the print and mailing markets. The
systems make booklets, mail, fold, crease and bind documents with
extraordinary precision. These products work inline or offline in
concert with the world's best digital printing systems. The company
has been in business for over 40 years and is ranked as one of the
world's leading developers and manufacturers of document finishing
Company has built a strong reputation as a flexible solution
provider and is a leader in innovative product design. Has 3 years
of double-digit growth and an average tenure of employee 10+
Keywords: Orion Talent, Rochester , Technical Solutions Specialist-Trainer, IT / Software / Systems , Victor, New York
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