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Business Systems Support Technician

Location: Rochester
Posted on: January 14, 2021

Job Description:

Business Systems Support Technician Job in Rochester NY
Contract to Hire
 
Our client, a Rochester, NY based nationwide leader in their industry, has an immediate job opening for a Business Systems Support Technician for a contract to hire assignment.
 
JOB SUMMARY
 
General Description
 
The Business Systems Support Technician provides administration and end user support for the company’s business applications. In this role, the Business Systems Support Technician must proactively support the department’s group goals, as well as the company’s corporate goals, objectives, and strategies. The work is of a technical nature but requires exceptional customer service and communication skills.
 
Major Duties and Responsibilities:
 
• Provide general end user application support, including the corporate ERP system and other business related systems.
• Administer corporate applications.
• Maintain application security for system users in accordance with information technology policy and best practices.
• Maintain service requests status in the company’s service request tracking system.
• Perform other duties as required.
 
Desired Knowledge, Skills and Abilities:
 
• High level of analytical problem-solving ability.
• Working knowledge of Microsoft SQL Server (or other relational databases), including basic SQL querying skills.
• Excellent verbal and written communication skills.
• Ability to work independently and with minimal supervision.
• Microsoft Dynamics-GP application or similar ERP system experience is a plus.
• Experience with Citrix XenApp is a plus.
 
Required Education and/or Training:
 
Bachelor’s degree in Information Technology or related field or an equivalent combination of education or experience. Recent graduates are encouraged to apply.
 
If you’re interested and qualified for this exciting job opportunity for a Business Systems Support Technician in the Rochester, NY area please apply today.
 
 

Keywords: , Rochester , Business Systems Support Technician, IT / Software / Systems , Rochester, New York

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