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Customer Service Intermediate level

Company: Randstad
Location: Rochester
Posted on: March 16, 2019

Job Description:

Customer Service Intermediate level **job details:** + location:Rochester, NY + salary:$14.50 per hour + date posted:Monday, March 11, 2019 + experience:Experienced + job type:Temp to Perm + reference:S_739481 + questions:casey.baldwin@randstadusa.com585-267-8910 **job description** Customer Service Intermediate level Are you a dedicated Customer Service Representative that wants to work for a company that encourages innovation and creativity? Do you like serving the public and making a difference in others' lives? Would you like to gain valuable experience working in the Healthcare field? If so, we'd love to speak to you! We are currently seeking several candidates for a consumer service specialist role with a company in the healthcare industry. This position requires individuals that have prior experience in customer service and have preferably worked with customers over the phone. This is a temp to hire position that will start on April, 1st 2019. Responsibilities: *Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs and public health care programs *Process applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, and interpreting of determinations *Processing of life events and special enrollment periods *Assist Brokers and Navigators with inquiries and eligibility and enrollment issues as appropriate *Assist customers including prospective enrollees and people assisting enrollees or acting on their behalf *Support, resolve inquiries, and educate callers Working hours: 11:00 AM - 8:00 PM Skills: - Capable of speaking over the phone in a professional manner - Proficient typing skills - Good communication skills - Experience using Microsoft Office programs like Word and Excel Education: High School Experience: Experienced Qualifications: *Associates or Bachelor's degree from an accredited college or university AND/OR 2 years of experience in customer service *Preferable experience in a Call Center, human services, healthcare or service-related field. *BILINGUAL Reps will be able to earn $.50 more per hour If you think you meet the qualifications above, please apply online or send your Resume to casey.baldwin@randstadusa.com and reference the Customer Service position. We look forward to hearing from you! Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Rochester , Customer Service Intermediate level, Hospitality & Tourism , Rochester, New York

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