Retail Attended Donation Center Donor Greeter

Company: West Marine
Location: Rochester
Posted on: September 16, 2023

Job Description:

PAY RATE: $16.50/hour
The ADC Donation Greeter is responsible for including but not limited to general donation center related duties such as; accepting donations, providing excellent customer service, and maintaining a clean, neat and safe work environment. This position is also responsible for sorting, pricing, cleaning, and packaging merchandise to be shipped and sold at stores. In some instances you may also be responsible for stocking merchandise and conducting sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Greet customers in a friendly and enthusiastic manner.
+ Maintain a friendly, helpful attitude toward the customer at all times.
+ Assist donors in bringing in donations, and filling out necessary forms.
+ Record donations using the daily tracking methods.
+ Sorts donations into proper equipment for transportation.
+ Properly labels all outgoing equipment.
+ Responsible for assisting in loading and unloading of merchandise and equipment onto/off trucks as needed.
+ Maintain the building, merchandise displays and other inventory in a clean neat and safe manner.
+ Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
+ Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
+ Ensure accurate payment collection if necessary
+ Perform other duties as assigned by supervisor.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work weekends and holidays.
EDUCATION AND/OR EXPERIENCE:
+ High school diploma or GED preferred
+ Previous retail experience preferred
Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer.
Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Keywords: West Marine, Rochester , Retail Attended Donation Center Donor Greeter, Hospitality & Tourism , Rochester, New York