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Restaurant Supervisor

Company: St. Ann's Community
Location: Rochester
Posted on: May 28, 2023

Job Description:

Restaurant SupervisorJoin us in caring for the most important people on Earth. We reward hard - working and caring professionals with competitive pay, great benefits and career growth opportunities.St. Ann's Community is seeking a Full Time Restaurant Supervisor for the Chapel Oaks Independent Living Facility located on the Portland Campus in Irondequoit. The primary purposes of your job are to ensure the highest level of dining satisfaction and experience for all our customers and creating a positive work environment to successfully motivate and manage your team.St. Ann's Community Offers:--- Competitive wages--- Health, Dental and Vision Plans--- Life Insurance--- Tuition Assistance and Scholarship Opportunities--- 403(b) Retirement PlanJob Description:--- Ensures proper seating of residents during meal periods--- Maintains dining room service log--- Initiates emergency procedure for residents requiring attention--- Checks the set up and operation of the dining room, assures daily work is assigned including station assignments--- Regularly speaks with residents and Waitstaff to solicit feedback on menu, food quality and service to ensure customer satisfaction needs are met.--- Ensures the highest level of customer service standards are being met in Dining Service's "Front of the house" operation, resolves customer complaints in a professional manner--- Ensures pre-meal is held daily--- Routinely works as a server alongside waitstaff--- Ensures the highest standards of catered/special events--- Involves culinary team with resident interactions, problem solving and new idea generation.--- Hires, trains the servers and oversees dining team.--- Establish schedules in advance that meet the needs of the customer and fit the budgetary guidelines--- Responsible for accurate payroll for dining team.--- Works with team to ensure Dining Room is decorated for seasonality.--- Assists in verifying product is put away following FIFO procedures--- Responsible for the maintenance, use, sanitation and upkeep of dining area and pub--- Responsible for completing safety and sanitation audits regularly.--- Responsible for appraisals, development planning for staff, and discipline tracking where appropriate.--- Assists with Docuware (invoice entry)--- Attends all assigned department and organizational meetings.--- Excellent organizational and communication skills--- Performs other duties as assigned by the Chef/Dining Manager.---Candidate Requirements:--- High School Diploma or GED Required--- Associate's degree (A.A.S.) in Food Service or Hospitality preferred--- Three to eight years' experience in front of house leadership in a restaurant or dining environment, or equivalent combination of education and experience.Join us in Caring for the Most Important People on EarthThe employment policy of St. Ann's Community is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, disability, veteran status or any other Federal or State legally-protected classes.

Keywords: St. Ann's Community, Rochester , Restaurant Supervisor, Hospitality & Tourism , Rochester, New York

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