NY Area Manager
Company: Kimco Facility Services, LLC
Posted on: January 26, 2023
Do you bring out the best in your janitorial team? Do you
successfully motivate and effectively manage your people? If yes,
then we want to hear from you! We offer competitive salary, paid
training, medical/dental/vision insurance, paid time off (PTO),
401K, and a focus on internal advancement!
As the Area Manager, you'll own client management, customer
service, operations management, scheduling, recruiting, staff
development, and budgeting for your region. You'll make sure all
clients are satisfied, inspections completed on schedule, all
matters communicated appropriately with
employees/management/clients, and each client facility secured at
the end of each shift. We need great Managers who want to do right
by our cleaners and our clients.
Pay rate: 60k with benefits and bonus potential
What You'll Do:
--- Establish and maintain strong client relationships with a
positive customer service orientation.
--- Serve as main point-of-contact for client; regularly confirm
quality standards are being met and service issues are promptly
--- Provide leadership and support to Site Supervisors, Project
Leads, and Janitorial staff in a 365x24x7 work setting. Available
for emergency and off-hour support.
--- Promote strong safety culture and work environment through
training and example.
--- Plan and assign work schedules to ensure service delivery
expectations are achieved.
--- Ensure timely responses to client-reported emergency cleaning
--- Train staff on building and property security and safe
operation of all cleaning equipment (buffers, scrubbers, etc.).
--- Train staff on Kimco's standard cleaning methods and any
client-specific cleaning protocols.
--- Travel daily to client facilities to check in with and train
staff and inspect work.
--- Look for opportunities to increase revenue by providing
additional billable project work.
--- Arrange for staff substitutions or personally perform work
where employee absences could impact timely completion of
--- Work with Recruiting to interview, hire, and onboard new
--- Partner proactively with Human Resources to address employee
issues requiring progressive discipline/termination as well as
staff development and advancement.
--- At least 2 years (we'd love more!) of experience supervising a
work crew is required.
--- Experience effectively managing teams: solid staff retention,
counseling and developing team members, etc
--- Experience with commercial cleaning industry is a big plus as
well as managing a medical facility.
--- MS Office (Outlook, Word, Excel) proficiency required.
--- Valid Driver's License and satisfactory driving record is
required to operate company vehicles.
--- Proven ability to handle confidential information with
--- Detail-oriented with a high level of accuracy. Strong
organizational, multi-tasking, and prioritization skills.
--- Excellent interpersonal and communication skills: able to
deliver effective presentations.
--- Resourceful team player with a positive outlook and
Kimco Facilities Services is a minority-owned, nationwide provider
of cleaning services to office, retail, healthcare, education, and
industrial sectors. You'll join over 4,000 team member doing great
work. We offer promotion opportunities and flexible schedules. If
you're looking for more than just a job and the ability to advance,
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Kimco Facility Services, LLC, Rochester , NY Area Manager, Hospitality & Tourism , Rochester, New York
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