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Shift Leader

Company: Chick Magnet LLC
Location: Penfield
Posted on: August 7, 2022

Job Description:

This is your chance to join an expanding brand with unlimited potential. We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include set up and operation of key stations, delegating tasks, and ensuring that an excellent customer experience is had. Shift leader is also responsible for managing any issues that arise during the shift and reporting any problems to management.To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.Responsibilities:

  • Supervising employees, assigning duties, and creating a shift workflow
  • Monitoring team performance and ensuring duties are performed efficiently
  • Reporting any issues that arise during the shift to management
  • Managing employee requests and transgressions
  • Ensuring compliance with company policies, health, and safety standards
  • Coaching team members and training new staff
  • Handling customer issues and answering employee questionsRequirements:
    • High school diploma/GED.
    • Previous experience as a Shift Leader or in a similar role in retail
    • Excellent communication and interpersonal skills
    • Strong leadership and organizational skills
    • Confident problem-solver
    • Team playerBenefits/Perks:
      • Flexible schedules
      • Competitive pay including tips
      • Employee discountsCompany IntroductionWe are a family owned and operated restaurant serving up fried chicken and much more to the greater Rochester NY area. It is our personal goal to delight each of our customers with the best chicken sandwich that they have ever had.

Keywords: Chick Magnet LLC, Rochester , Shift Leader, Hospitality & Tourism , Penfield, New York

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