Customer Service Operator

Company: Casco Security Systems Inc
Location: Rochester
Posted on: May 17, 2022

Job Description:

Job Description Casco Security Systems is a locally owned and operated business based in Rochester, NY. With over 40 years, Casco is an industry leader in security technology with services in the Fire, Burglary, Access Control, and CCTV markets. We serve leading companies with the latest innovation in security services as well as exceptional customer service that our customers have come to expect. TITLE: Central Station Operator LOCATION: Rochester, NY JOB DESCRIPTION: The primary responsibility of this position is to monitor the integrity of systems and respond to alarms and emergencies using established protocols. Maintain customer privacy, confidentiality, and interacting with customers and coworkers to exemplify the mission and vision of Casco Security Systems. JOB REQUIREMENTS: High school diploma or equivalent Regular and reliable attendance is required in the position. Shift work (24/7 environment) includes after-hours, weekends, and holidays. Answer, call, and interface with customers. Works well independently and with others. Competency with computers. Bilingual a plus. Company Description Casco Systems offers best-in-class technology applying design engineering, system implementation, technical management, and ongoing maintenance services specifically dedicated to meeting the industry's unique requirements since 1974.

Keywords: Casco Security Systems Inc, Rochester , Customer Service Operator, Hospitality & Tourism , Rochester, New York