Customer Service Representative
Company: Butler Aerospace and Defense
Posted on: November 19, 2021
Customer Service Representative Location: Pittsford, NY (14534)
Job ID: #62579 Hours: 5am-4pm PST, Monday - Friday. ** Please send
all resumes to Christy Wilson at firstname.lastname@example.org
- Serve as a primary contact for inbound customer inquiries via
telephone, Internet, e-mail transmission.
- Provide customer service assistance for all internal and
- Answer customer questions related to orders, RMA's, product
availability, pricing, etc. via phones and/or email.
- Process orders in Oracle ERP.
- Process RMA request in Oracle ERP.
- Maintain required quality levels for phone and data entry
- Follow pre-defined procedures to identify, evaluate, solve and
escalate customer issues. Education:
- High School Diploma or Equivalent
Butler America Aerospace, LLC. is proud to provide an equal
opportunity workplace and be an affirmative action employer.
Consider Butler because we are committed to hiring and retaining a
diverse workforce. We recognize that we thrive on diversity for the
benefit of our employees, our customers, and the communities where
we are located. Employment with Butler America Aerospace, LLC. is
governed on the basis of qualifications and competence without
regard to race, color, religion, gender, national origin,
ethnicity, veteran status, disability status, age, sexual
orientation, gender identity, gender expression, marital status,
mental or physical disability or any other legally protected
status.Job Requirements:Customer Service
Keywords: Butler Aerospace and Defense, Rochester , Customer Service Representative, Hospitality & Tourism , Pittsford, New York
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