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Customer Service Account Manager- Parts & Service

Company: Nesco Resource
Location: Honeoye Falls
Posted on: November 19, 2021

Job Description:

Exciting new growth opportunity to join a leading Automation company a few miles outside of Rochester, NY! We are seeking a Customer Service Account Manager for our client's parts and service department to spearhead sales efforts! Exceptional benefits, PTO and more! Apply Today! Job Summary: Customer Service Account Manager works in the parts and service department and is responsible for creating long-term, trusting relationships with our customers. The account manager role is to oversee a portfolio of assigned customers, develop new business for existing clients and actively seek new sales opportunities. Job Requirements:

  • Serve as the lead point of contact for all customer service account management
  • Build and maintain strong, long-lasting client relationships
  • Negotiate service contracts and close agreements to maximize profits
  • Develop new business with existing clients and identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics using CRM
  • Collaborate with sales team to identify and grow opportunities
  • Assist with challenging client requests or issue escalations as needed
  • Prepare and deliver proposals to be submitted to the customer
  • Maintains current customer base and works to develop new accounts Job Qualifications:
    • 3 or more years of experienceas an Account Manager, Key Account Manager, Junior Account Manager, or in Inside Sales
    • Solid experience with CRM software
    • Strong Microsoft Office experience
    • BS or BA in Business Administration or related field
    • Experience within the integrated material handling and/or automation systems industry Apply Today!
      Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, Rochester , Customer Service Account Manager- Parts & Service, Hospitality & Tourism , Honeoye Falls, New York

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