Health Home Care Manager
Company: FreedomCare
Location: Rochester
Posted on: March 18, 2023
Job Description:
Started in 2016, FreedomCare is a Healthcare company that is
innovating and revolutionizing the way home care is delivered. We
bring dignity and support to patients needing care in their homes
and to the caregivers who care for them. We're the largest
consumer-directed home care agency in NY State, and are continually
expanding our areas of focus including operations in other states
and tech-based innovations.We pride ourselves on our values which
drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and
availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to
challenges)Join our team and make a positive impact on the lives of
others! We are looking for a Health Home Care Manager for our
Caregiver Wellness team.It is required of this position to travel
to patients' homes in Monroe County of NY State.Department &
Position Overview:The Health Home Care Manager will work to
outreach and engage potentially eligible patients and obtain
appropriate consents to enroll the patient in the Health Home Care
Management Program. Once the patient is enrolled, the Health Home
Care Manager will work collaboratively with the patient's care team
to complete a comprehensive assessment and patient centered care
plan, and to coordinate care based on the care plan.Every Day You
Will:
- Screen for Health Home functional scale eligibility, conduct
initial Health Homes assessments and reassessments of patient
needs, including medical, mental health, substance use, financial,
housing, and additional support needs
- Collaborate with the medical providers and patients to develop,
implement, and coordinate Health Homes compliant care plans for
patients with chronic diseases, such as diabetes, asthma,
congestive heart failure, hypertension, mental health conditions,
substance use, and more and document care plan outcomes
- Provide direct service to a caseload of chronically ill
patients and help them achieve their care plan goals by
facilitating referrals, addressing access issues, connecting them
to local resources, and developing relationships with healthcare
providers
- Coordinate patient services and care with pharmacies, insurance
companies, hospital discharge planning, family caregivers, and
other providers
- Provide crisis intervention when needed
- Conduct home visits and maintain patient contact and
documentation of all services in accordance with Health Homes
standards
- Maintain patient confidentiality at all timesIdeal Candidate
Will Possess:
- Ability to travel in the field to accompany patients to
appointments and meet patients in person when needed
- Strong working knowledge of local community resources
- Demonstrated ability to work with data reporting,
documentation, and outcomes
- Strong communication and assessment skills; the ability to
relate to patients, their families, and community care providers,
along with ability to handle rapidly changing crisis
situations
- Ability to manage high volume caseloads
- Able to express empathy and compassion for the underserved
- Experience navigating several data management systems, such as
Salesforce
- Bachelor's degree (required)
- Care management experienceNice-to-Haves:
- Bilingual Spanish strongly preferred
Why work at FreedomCare?We are here for you and committed to
providing a best-in-class employee experience. We offer competitive
compensation, medical benefits, retirement plans, wellness
programs, fun company events and ongoing learning opportunities to
grow your career.This is a place where your voice matters, where we
build great relationships, and your work has meaning and a tangible
positive impact on others!
At FreedomCare, we celebrate diversity and are committed to
creating an inclusive environment for all employees. We are an
Equal Opportunity Employer and do not discriminate based upon race,
religion, color, national origin, ancestry, age, sex (including
pregnancy, childbirth, or related medical conditions), sexual
orientation, gender identity or expression, status as a protected
veteran, status as an individual with a disability, citizenship or
immigration status, or other applicable legally protected
characteristics.
#INDLV
Keywords: FreedomCare, Rochester , Health Home Care Manager, Healthcare , Rochester, New York
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